Fowl Meadow Health - Security Questionnaire
Documentfinal Fowl Meadow Health · security questionnaire · final · 25 May 2026
A final security questionnaire dated 25 May 2026, prepared by Hannah Lowe for Fowl Meadow Health, scoped to the Growth tier only. It states no availability figure, P1 time or price. Certifications and customer-managed keys are left to written confirmation.
What it says
What this says
As at Fri 9 Oct 2026A final security questionnaire dated 25 May 2026, prepared by Hannah Lowe for Fowl Meadow Health, scoped to the Growth tier only. It states no availability figure, P1 time or price. Certifications and customer-managed keys are left to written confirmation.
What it is: a questionnaire answered by Hannah Lowe, Solutions Engineer, for a Boston primary-care and urgent-care customer. It says "the answers apply to the Growth tier only".
Commits: hosting is "inside your own Snowflake account". Service credits "cover availability only". The text states no percentages, response times or price, so it commits to the standard Growth service level by reference only.
Unusual: nothing off the standard terms. Single sign-on and automated user provisioning are stated as "not part of the Growth tier". Dedicated EU or US data residency is an add-on and not included.
Not settled: certifications and customer-managed encryption keys are both deferred to written confirmation. The evidence does not show that either confirmation was sent. It is not a contract, and it does not show whether the customer is buying Growth or something larger.
As found in this document
As at Fri 9 Oct 2026- HostingB-Viz is built and run inside your own Snowflake account.Source: the AI read of this record
- AvailabilityThe standard service level for the Growth tier applies.Source: the AI read of this record
- Service creditsService credits for the Growth tier cover availability only.Source: the AI read of this record
- Priority one incidentsPriority one incidents receive the first response time set for the Growth tier.Source: the AI read of this record
The document
Body
Fowl Meadow Health - Security Questionnaire
Status: Final Date: 25 May 2026 Prepared for: Fowl Meadow Health, Boston Prepared by: Hannah Lowe, Solutions Engineer, BG-Demo Tier in scope: Growth
About this questionnaire
Fowl Meadow Health operates primary-care and urgent-care clinics south of Boston. This questionnaire sets out how B-Viz is built and run for the Growth tier. To be precise, the answers apply to the Growth tier only, and where an answer depends on an add-on, we say so.
Answers
Read the whole document (2,067 characters)
| Area | Question | Answer |
|---|---|---|
| Hosting | Where does B-Viz run? | B-Viz is built and run inside your own Snowflake account. The short answer is that your data stays in your account. The longer answer is that B-Viz reads from the systems you connect and answers questions inside that same environment. |
| Access | How are users added? | Users are added within the Growth user allowance, managed by your admins. Single sign-on and automated user provisioning are not part of the Growth tier. |
| Data residency | Where is data stored? | Data stays in your own Snowflake account. Dedicated EU or US data residency is an add-on and is not included in the Growth tier. |
| Availability | What is the availability commitment? | The standard service level for the Growth tier applies. Service credits for the Growth tier cover availability only. |
| Incident response | How are priority one incidents handled? | Priority one incidents receive the first response time set for the Growth tier. |
| Certifications | Which certifications do you hold? | We will confirm certifications in writing separately rather than state them here. |
| Controls | Does B-Viz support customer-managed encryption keys? | We have checked this with our security lead before answering, and we will confirm the position in writing. |
Notes
Answers reflect the position at the date of this questionnaire. Where a question falls outside the Growth tier, we have said so rather than give a broader answer.
Thanks, Hannah Lowe Solutions Engineer, BG-Demo
Unusual terms
As at Fri 9 Oct 2026- Scoped to Growth tier only
- Certifications deferred to written confirmation
- Customer-managed keys position deferred to written confirmation