Al Qusais Freight - Security Questionnaire
Documentfinal Al Qusais Freight · security questionnaire · final · 22 Sep 2026
A security questionnaire response prepared by Hannah Lowe on 22 Sep 2026, evaluating the Growth tier. It states the 07:00 nightly refresh and that SSO is Enterprise only. Certifications, penetration tests and sub-processors are not covered.
What it says
What this says
As at Fri 9 Oct 2026A security questionnaire response prepared by Hannah Lowe on 22 Sep 2026, evaluating the Growth tier. It states the 07:00 nightly refresh and that SSO is Enterprise only. Certifications, penetration tests and sub-processors are not covered.
What it is: a BG-Demo response to a customer security questionnaire, prepared by Hannah Lowe, Solutions Engineer, and dated 22 Sep 2026. It says it describes the Growth tier: "Where an answer depends on an Enterprise feature, it says so."
Commits: the refresh "is expected to complete by 07:00 customer local time on business days". Priority one first response is set "By tier, as stated in the order form", so no figure is given. No price, availability percentage or credit is stated.
Unusual: data residency is flagged as open. The response says residency for this region "is to be confirmed by the solutions team", because the customer is based outside the EU and US.
Not settled: certification reports, penetration test summaries and sub-processors are "Not covered in this version of the response". SSO and SCIM are Enterprise only, and the deeper access-controls review sits with the Enterprise security review. The stored status is final, but the text leaves several answers open.
As found in this document
As at Fri 9 Oct 2026- Nightly refreshThe refresh is expected to complete by 07:00 customer local time on business days.Source: the AI read of this record
- Priority one first responseBy tier, as stated in the order form.Source: the AI read of this record
The document
Body
Al Qusais Freight - Security Questionnaire
Prepared by Hannah Lowe, Solutions Engineer, BG-Demo
Date: 22 Sep 2026
Account owner: Sophie Ling
Tier evaluated: Growth
To be precise, this response describes the Growth tier. Where an answer depends on an Enterprise feature, it says so.
Scope
B-Viz is one AI-queryable layer over the customer's business systems. It is built and run inside the customer's own Snowflake account, so the customer's data stays within that account.
Questions and answers
Read the whole document (1,662 characters)
| Question | Answer |
|---|---|
| Where is customer data held? | Inside the customer's own Snowflake account. Dedicated EU or US data residency is available as an add-on. Because the customer is based outside the EU and US, residency for this region is to be confirmed by the solutions team. |
| Who builds and runs the service? | BG-Demo builds and runs B-Viz inside the customer's account. |
| Is single sign-on available? | Not in the Growth tier. SSO and SCIM are part of Enterprise. |
| Is the nightly data refresh timed? | Yes. The refresh is expected to complete by 07:00 customer local time on business days. |
| How is priority one first response set? | By tier, as stated in the order form. |
| Are certification reports and penetration test summaries provided? | Not covered in this version of the response. |
| Which sub-processors are used? | Not covered in this version of the response. |
Next steps
Anything not covered here, and the deeper review of SSO and access controls, sits with the Enterprise security review. I'll put any further answers in writing, and our team will confirm each one before it is shared.
Thanks, Hannah
Unusual terms
As at Fri 9 Oct 2026- Data residency for this region to be confirmed
- Certifications, penetration tests and sub-processors not covered