Ovenden Software - Proposal v1
Documentdraft Ovenden Software · proposal · draft · 3 Apr 2024
Draft proposal dated 3 Apr 2024 recommending Growth tier: 99.5% availability, P1 response within one business hour, annual price £40k after 10% discount. Deal amount £52k including £12k implementation. Pricing is unconfirmed.
What it says
What this says
As at Fri 9 Oct 2026Draft proposal dated 3 Apr 2024 recommending Growth tier: 99.5% availability, P1 response within one business hour, annual price £40k after 10% discount. Deal amount £52k including £12k implementation. Pricing is unconfirmed.
What it is: a BG-Demo proposal prepared by Tom Ashdown, Account Executive, for Ovenden Software. It recommends the Growth tier, with customer success contact Marcus Bell, and is marked "Status: Draft".
Commits: nothing binding, as it is a proposal. It states 99.5% availability, P1 first response "within one business hour" and a nightly refresh by 07:00 customer local time on business days. Billing is annual in advance.
Unusual: a 10% discount takes the £44k list price to £40k. That is within the 20% first-term limit, so it applies to the first term only.
Not settled: "Pricing is to be confirmed against the order form before this proposal is issued." The document does not show whether it was issued, accepted or signed, and any executed order form would override these figures. It gives no connector delivery dates and no start date.
As found in this document
As at Fri 9 Oct 2026- Price£39,600Source: the AI read of this record
- Availability99.5% for the Growth tierSource: the AI read of this record
- P1 first responsewithin one business hourSource: the AI read of this record
- Nightly refreshcompletes by 07:00 customer local time on business daysSource: the AI read of this record
- Annual subscription price£39,600 after 10% discount (unit price £44,000)Source: the AI read of this record
- Implementation fee£12,000 one-off, eight weeks, up to eight connectorsSource: the AI read of this record
- Deal amount£51,600, which includes the one-off implementation feeSource: the AI read of this record
- Billingbilled annually in advanceSource: the AI read of this record
The document
Body
Ovenden Software - Proposal v1
Status: Draft
Prepared by Tom Ashdown, Account Executive, BG-Demo
Date: 3 Apr 2024
Customer success: Marcus Bell
Context
Ovenden Software makes timesheet and payroll-integration software for recruitment agencies. You want one layer that can answer questions across your CRM, call notes, support tickets and product usage, so that customer success can read tickets against how customers actually use the product.
Recommended tier
We recommend the Growth tier. It suits a company with several teams working from shared records, and it includes the dashboards builder and quarterly business reviews. Implementation is a fixed one-off fee, and the subscription is billed annually in advance.
Pricing
| Item | Quantity | Unit price | Net |
|---|---|---|---|
| B-Viz Growth subscription, annual | 1 | £44k | £40k after 10% discount |
| Implementation, Growth tier (one-off, eight weeks, up to eight connectors) | 1 | £12k | £12k |
Annual price: £40k. Deal amount: £52k, which includes the one-off implementation fee.
Service levels
Read the whole document (1,657 characters)
Availability target of 99.5% for the Growth tier. First response to a P1 incident within one business hour. The nightly refresh completes by 07:00 customer local time on business days.
Next steps
- Confirm the list of systems to connect in the first phase.
- Agree the master services agreement and order form.
- Start implementation on the date set out in the order form.
Open points
Pricing is to be confirmed against the order form before this proposal is issued. Any change to the discount will be confirmed before the proposal goes out.
Unusual terms
As at Fri 9 Oct 2026- 10% first-term discount
- pricing unconfirmed against order form