What it says
What this says
As at Fri 9 Oct 2026Executed MSA dated 12 Jan 2026 for the B-Viz Starter subscription. It states availability of 99.5%, P1 first response of 4 hours and an annual subscription of £22k, plus a one-off £6,000 implementation.
What it is: an executed Master Services Agreement between BG-Demo and Moggill Creek Distributors of Brisbane. It covers the Starter subscription and implementation, with the term running from 26 Jan 2026 to 25 Jan 2027.
Commits: "Availability | 99.5%" and "P1 first response | 4 hours", with a service credit of "5% of one month's fee for an availability breach". Fees are "billed annually" with "30 days from invoice" payment terms.
Unusual: nothing departs from the standard Starter terms. The subscription fee of £22k matches the v2 Starter list price, which fits a new customer signing in 2026.
Not settled: the customer signatory is only "An authorised signatory of the Customer", so the customer's decision-maker is not named. The document states no renewal mechanism, notice period or auto-renewal, and the Order Form and Data Processing Agreement it refers to are separate documents.
As found in this document
As at Fri 9 Oct 2026- Date end25 Jan 2027Source: the AI read of this record
- Date signed12 Jan 2026Source: the AI read of this record
- Date start26 Jan 2026Source: the AI read of this record
- Price£22,000Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response4 hoursSource: the AI read of this record
- Service credit5% of one month's fee for an availability breachSource: the AI read of this record
- Annual subscription, Starter£22,000Source: the AI read of this record
- Implementation, Starter (one-off)£6,000Source: the AI read of this record
- Total contract value£28,000Source: the AI read of this record
- BillingSubscription fees are billed annuallySource: the AI read of this record
- Payment terms30 days from invoiceSource: the AI read of this record
Body
Master Services Agreement
Status: Executed Date of agreement: Monday 12 Jan 2026
Parties
BG-Demo, a London data business (the Provider), and Moggill Creek Distributors of Brisbane (the Customer).
Services
The Provider will supply the B-Viz Starter subscription and the one-off implementation described in the Order Form signed on the same date. The subscription gives the Customer's team access to pages, chat and search over its connected systems, run inside the Customer's own Snowflake account.
Term
The subscription starts on Monday 26 Jan 2026 and runs to 25 Jan 2027.
Fees and payment
| Item | Amount |
|---|---|
| Annual subscription, Starter | £22k |
| Implementation, Starter (one-off) | £6,000 |
| Total contract value | £28k |
Subscription fees are billed annually. Payment terms are 30 days from invoice.
Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 4 hours |
| Service credit | 5% of one month's fee for an availability breach |
Data processing
Personal data is processed under the Data Processing Agreement signed on the same date.
Signatures
Read the whole document (1,349 characters)
| Party | Signatory | Date |
|---|---|---|
| BG-Demo | Lewis Kerr, Account Executive | 12 Jan 2026 |
| Moggill Creek Distributors | An authorised signatory of the Customer | 12 Jan 2026 |