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Spaarnwoude Assurantiën - Master Services Agreement (signed)

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Spaarnwoude Assurantiën logo Spaarnwoude Assurantiën · contract · executed · 2 Apr 2026

Executed Master Services Agreement for the Starter tier, 16 Apr 2026 to 15 Apr 2027. Subscription £22k a year plus £6,000 one-off implementation. Availability 99.5%, P1 first response 4 business hours, availability-only credits of 5% of one month's fee.

What it says

What this says

As at Fri 9 Oct 2026

Executed Master Services Agreement for the Starter tier, 16 Apr 2026 to 15 Apr 2027. Subscription £22k a year plus £6,000 one-off implementation. Availability 99.5%, P1 first response 4 business hours, availability-only credits of 5% of one month's fee.

What it is: an executed MSA between BG-Demo and Spaarnwoude Assurantiën, a Dutch insurance broker based in Haarlem. It covers "the B-Viz service on the Starter tier" run inside the customer's own Snowflake account, plus implementation.

Commits: "Total contract value is £28k", made up of £22k recurring annual subscription and £6,000 one-off implementation. Billing is "annually in advance" with payment "within 30 days"; service levels are 99.5% availability and 4 business hours for P1 first response.

Unusual: nothing off the standard Starter terms. The subscription is at the v2 list price of £22k with no discount, and the credit is availability only, 5% of one month's fee.

Not settled: the customer signatory is only "An authorised signatory", so the document does not show who signed. It states no renewal notice terms or auto-renewal, and no connector go-live dates. The Order Form it refers to is not in this file.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Date end15 Apr 2027Source: the AI read of this record
  • Date signed2 Apr 2026Source: the AI read of this record
  • Date start16 Apr 2026Source: the AI read of this record
  • Price£22,000Source: the AI read of this record
  • Starter subscription (annual)£22,000Source: the AI read of this record
  • Implementation: Starter (four weeks, up to four connectors)£6,000Source: the AI read of this record
  • Total contract value£28,000Source: the AI read of this record
  • BillingSubscription fees are invoiced annually in advanceSource: the AI read of this record
  • Payment termsInvoices are payable within 30 daysSource: the AI read of this record
  • Availability99.5%Source: the AI read of this record
  • P1 first response4 business hoursSource: the AI read of this record
  • Service creditsavailability only, 5% of one month's feeSource: the AI read of this record

Body

Master Services Agreement

Status: Executed

Parties

This Master Services Agreement is made between BG-Demo, a London data business (the Supplier), and Spaarnwoude Assurantiën, a Dutch insurance broker based in Haarlem (the Customer).

Services

BG-Demo will provide the B-Viz service on the Starter tier. B-Viz is built and run inside the Customer's own Snowflake account. BG-Demo will also provide the implementation services set out in the Order Form signed on the same date.

Fees

LineQtyUnit priceDiscountNet
B-Viz Starter subscription (annual)1£22kNone£22k
Implementation: Starter (four weeks, up to four connectors)1£6,000None£6,000

Total contract value is £28k. Of this, £22k is the recurring annual subscription and £6,000 is a one-off implementation fee.

Term

The agreement starts on 16 Apr 2026 and ends on 15 Apr 2027. It was executed on 2 Apr 2026.

Billing

Subscription fees are invoiced annually in advance. Invoices are payable within 30 days.

Service levels

Read the whole document (1,420 characters)
  • Availability: 99.5%
  • P1 first response: 4 business hours
  • Service credits: availability only, 5% of one month's fee

Signatures

PartySigned byTitleDate
BG-DemoMatteo RicciAccount Executive2 Apr 2026
CustomerAn authorised signatoryAuthorised representative2 Apr 2026
Documentsmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

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