What it says
What this says
As at Fri 9 Oct 2026Internal draft proposal of 7 Jul 2026 for the Starter tier: £22k annual subscription, total deal value £28k. Standard Starter service levels apply, with P1 first response within four business hours. Not an executed order form.
What it is: a draft proposal marked "Draft for internal review", prepared by Sophie Ling, Account Executive, on 7 Jul 2026. It covers the Starter tier for one team in the farm-client practice group.
Commits: nothing binding. It states the "Annual subscription, Starter tier" at £22k, a "Total deal value" of £28k, and that "Priority one first response is within four business hours".
Unusual: the £22k matches the v2 Starter list price, but the £6,000 gap between subscription and total deal value is not itemised. The text does not say what makes up the difference, though the brief's Starter implementation fee is £6,000.
Not settled: no order form, signature, start date, connector delivery dates, discount, payment terms or availability figure appear. The evidence does not show whether it was sent to the customer or accepted. Hollie Grieve, Customer Success Manager, is named to lead adoption once live.
As found in this document
As at Fri 9 Oct 2026- Price£22,000Source: the AI read of this record
- Annual subscription, Starter tier£22,000Source: the AI read of this record
- Total deal value£28,000Source: the AI read of this record
- Priority one first responsewithin four business hoursSource: the AI read of this record
- Usersfifteen users (soft limit)Source: the AI read of this record
- Connectorsfour connectors (hard limit)Source: the AI read of this record
The document
Body
Brightcombe Veterinary: Proposal
Status: Draft for internal review. Prepared 7 Jul 2026 by Sophie Ling, Account Executive.
Context
Brightcombe Veterinary runs a group of farm and companion-animal veterinary practices in the South West. The farm-client team wants to see each farm's visits, queries and invoices together in one place.
Scope
The proposal covers the Starter tier for one team. It includes fifteen users (soft limit) and four connectors (hard limit), with pages, chat and search, and a six-monthly check-in.
Pricing
| Item | Amount |
|---|---|
| Annual subscription, Starter tier | £22k |
| Total deal value | £28k |
Service levels
The standard Starter service levels apply. Priority one first response is within four business hours.
Next steps
- Run the demo on your own data
- Review this proposal with the farm-client team
- If terms are agreed, move to an order form under the master services agreement
Hollie Grieve, Customer Success Manager, will lead adoption once the subscription is live.
Unusual terms
As at Fri 9 Oct 2026- Total deal value £28,000 not itemised against £22,000 subscription