Clayhithe Logistics - Order Form (signed)
Documentexecuted Clayhithe Logistics · order form · executed · 10 Oct 2025
Executed Starter order form for one team, term 24 Oct 2025 to 23 Oct 2026. Price £20k a year, billed annually in advance. Availability 99.5%, P1 first response four business hours, 5% service credit for availability only.
What it says
What this says
As at Fri 9 Oct 2026Executed Starter order form for one team, term 24 Oct 2025 to 23 Oct 2026. Price £20k a year, billed annually in advance. Availability 99.5%, P1 first response four business hours, 5% service credit for availability only.
What it is: the executed order form between BG-Demo and Clayhithe Logistics for the Starter tier, signed on 10 Oct 2025 by Tom Ashdown, Account Executive, and an unnamed authorised signatory for the customer.
Commits: "Billing: annual, in advance" with "Payment terms: 30 days". Service levels are "Availability: 99.5%", "P1 first response: four business hours" and "Service credit: 5% of one month's fee, for availability only".
Unusual: nothing off the standard Starter terms. The line price of £20k matches the v1 list, no discount applies, and the one-off implementation line is £6,000 for four weeks and up to four connectors.
Not settled: the text states a term end of 23 Oct 2026 but does not say whether it renews automatically or what notice is needed. It does not name the customer signatory or give a role, and does not state a renewal price.
As found in this document
As at Fri 9 Oct 2026- Date end23 Oct 2026Source: the AI read of this record
- Date signed10 Oct 2025Source: the AI read of this record
- Date start24 Oct 2025Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Billingannual, in advanceSource: the AI read of this record
- Payment terms30 daysSource: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first responsefour business hoursSource: the AI read of this record
- Service credit5% of one month's fee, for availability onlySource: the AI read of this record
- Subscription price£19,500Source: the AI read of this record
- Implementation fee£6,000Source: the AI read of this record
- Total contract value£25,500Source: the AI read of this record
Body
Order Form
Status: Executed
This order form is made between BG-Demo and Clayhithe Logistics (the Customer) for the Starter tier, on the terms below.
Subscription and term
- Tier: Starter, for one team
- Term start: 24 Oct 2025
- Term end: 23 Oct 2026
- Billing: annual, in advance
- Payment terms: 30 days
Order lines
| Line | Qty | Unit price | Discount | Net |
|---|---|---|---|---|
| B-Viz – Starter | 1 | £20k | 0% | £20k |
| Implementation – Starter (4 weeks, up to 4 connectors) | 1 | £6,000 | 0% | £6,000 |
- Annual recurring value: £20k
- Total contract value: £26k
No discount applies to this term.
Service levels
- Availability: 99.5%
- P1 first response: four business hours
- Service credit: 5% of one month's fee, for availability only
Signatures
For BG-Demo
Tom Ashdown, Account Executive
Date signed: 10 Oct 2025
For Clayhithe Logistics
Authorised signatory
Date signed: 10 Oct 2025