Clayhithe Logistics - Master Services Agreement v2
Documentdraft Clayhithe Logistics · contract · draft · 9 Sep 2025
Draft v2 of a Starter-tier MSA, marked "Not for signature" and dated 9 Sep 2025. It states 99.5% availability, P1 first response of 4 business hours and an annual fee of £20k, billed annually in advance. No signatures are present.
What it says
What this says
As at Fri 9 Oct 2026Draft v2 of a Starter-tier MSA, marked "Not for signature" and dated 9 Sep 2025. It states 99.5% availability, P1 first response of 4 business hours and an annual fee of £20k, billed annually in advance. No signatures are present.
What it is: a BG-Demo draft MSA for Clayhithe Logistics covering a Starter subscription and a four-week Starter implementation. It opens with "Draft v2 for review. Not for signature." and has no signature blocks.
Commits: if agreed, availability of 99.5%, P1 first response of 4 business hours, a service credit of 5% of one month's fee, and £20k a year billed annually in advance on 30-day terms. The term runs 24 Oct 2025 to 23 Oct 2026.
Unusual: nothing off the standard Starter terms. The £20k matches the v1 Starter list, with no discount.
Not settled: the open points say commercial terms are "to be confirmed with the customer before execution" and the start date is to be checked against the implementation plan. The document does not show whether an executed version exists, so the executed order form decides the actual price and terms. The stated end date of 23 Oct 2026 has passed or is imminent relative to today, so renewal status needs checking elsewhere.
As found in this document
As at Fri 9 Oct 2026- Date end23 Oct 2026Source: the AI read of this record
- Date start24 Oct 2025Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Availability99.5% for the Starter tierSource: the AI read of this record
- P1 first response4 business hoursSource: the AI read of this record
- Service credit5% of one month's fee where availability is missedSource: the AI read of this record
- Annual recurring fee£19,500, billed annually in advanceSource: the AI read of this record
- Implementation Starter£6,000 one-off, four weeks, up to four connectorsSource: the AI read of this record
- Total contract value£25,500Source: the AI read of this record
- Payment terms30 daysSource: the AI read of this record
- Termstarts on 24 Oct 2025 and runs to 23 Oct 2026Source: the AI read of this record
Body
Clayhithe Logistics - Master Services Agreement v2
Draft v2 for review. Not for signature.
Date of draft: 9 Sep 2025
Parties
BG-Demo (the provider) and Clayhithe Logistics (the customer).
Services
- B-Viz Starter subscription, providing the Starter tier for one team.
- Implementation Starter (four weeks, up to four connectors), delivered as a one-off fixed-fee service.
Fees and payment
| Line | Type | Qty | Unit price | Discount | Net amount |
|---|---|---|---|---|---|
| B-Viz Starter subscription | Recurring | 1 | £20k | 0% | £20k |
| Implementation Starter | One-off | 1 | £6,000 | 0% | £6,000 |
Total contract value: £26k. Annual recurring fee: £20k, billed annually in advance. Payment terms are 30 days.
Term
The agreement starts on 24 Oct 2025 and runs to 23 Oct 2026.
Service levels
- Availability: 99.5% for the Starter tier.
- P1 first response: 4 business hours.
- Service credit: 5% of one month's fee where availability is missed.
Data protection
Processing of personal data is governed by the separate Data Processing Agreement between the parties.
Open points
Read the whole document (1,355 characters)
- Commercial terms to be confirmed with the customer before execution.
- Start date of 24 Oct 2025 to be checked against the implementation plan.
Signatures
Signature blocks will be added once the terms are agreed.