Llano Crossing Software - Proposal
Documentfinal Llano Crossing Software · proposal · final · 11 May 2026
A proposal for B-Viz Starter at £22k a year plus £6,000 implementation, total contract value £28k. It states 99.5% availability and a 4 business hour P1 response. It is a proposal, not an executed order form.
What it says
What this says
As at Fri 9 Oct 2026A proposal for B-Viz Starter at £22k a year plus £6,000 implementation, total contract value £28k. It states 99.5% availability and a 4 business hour P1 response. It is a proposal, not an executed order form.
What it is: a BG-Demo proposal for Llano Crossing Software, filed under Proposals and stored as final. The text sets out Starter with "up to 4 connectors and 15 users" and a 4 week implementation.
Commits: it states a 12-month term, annual billing in advance and "30-day payment terms from invoice date". Service levels are 99.5% availability, a 4 business hour P1 response and a 5% service credit for any availability breach.
Unusual: the Starter price of £22k matches the v2 list, which is correct for new business. The proposal says nothing on discounts, connector delivery dates or auto-renewal.
Not settled: the next steps still list approval, security review and execution of the Master Services Agreement. The text does not show who signed or whether an order form followed, so it is an open item and does not set contracted price or terms. The author is Jordan Pike, Account Executive, US, but the text names no customer contact.
As found in this document
As at Fri 9 Oct 2026- Price£22,000Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response4 business hoursSource: the AI read of this record
- Service credit5% of one month's monthly fee for any availability breachSource: the AI read of this record
- Subscription price£22,000Source: the AI read of this record
- Implementation fee£6,000Source: the AI read of this record
- Total contract value£28,000Source: the AI read of this record
- BillingAnnual subscription, billed in advanceSource: the AI read of this record
- Payment terms30-day payment terms from invoice dateSource: the AI read of this record
- Implementation period4 weeksSource: the AI read of this record
- Term12-month termSource: the AI read of this record
Body
Llano Crossing Software - Proposal
1. Executive Summary
This proposal outlines BG-Demo's engagement with Llano Crossing Software to implement B-Viz, our AI-queryable layer that unifies your CRM, calls, emails, tickets, product usage, finance and HR data. The implementation is designed to enable your customer success team to read tickets against usage patterns, uncovering insights that manual reconciliation cannot provide.
2. Scope
Solution
B-Viz – Starter tier with up to 4 connectors and 15 users. The implementation includes setup of your Snowflake environment, initial connector configuration, user training, and support through go-live.
Timeline
Implementation period: 4 weeks
Support
Six-monthly check-in and email support with a 4-business-hour P1 response time.
3. Pricing
| Item | Unit Price | Quantity | Net |
|---|---|---|---|
| B-Viz – Starter (annual) | £22k | 1 | £22k |
| Implementation – Starter (4 weeks, up to 4 connectors) | £6,000 | 1 | £6,000 |
| Total contract value | £28k |
Read the whole document (1,601 characters)
Terms
- Annual subscription, billed in advance
- Implementation fee payable on engagement
- 30-day payment terms from invoice date
- 12-month term
Service Level
- Availability: 99.5%
- P1 first response: 4 business hours
- Service credit: 5% of one month's monthly fee for any availability breach
4. Next Steps
- Review and approval by your team
- Security review as required
- Execution of the Master Services Agreement
- Kick-off meeting to confirm connector priorities
We look forward to working with Llano Crossing Software.