Ballycullen Payments / BG-Demo – Proposal
Callcompleted
Ballycullen Payments · 8 Oct 2026 11:45
Matteo Ricci presented the Starter proposal to CFO Ronan Mulcahy and Aoife Brophy. Ronan wants every number, discount and go-live date in writing. The order form draft and split are due, with a decision next week.
What was said
What this says
As at Fri 9 Oct 2026Matteo Ricci presented the Starter proposal to CFO Ronan Mulcahy and Aoife Brophy. Ronan wants every number, discount and go-live date in writing. The order form draft and split are due, with a decision next week.
What happened: Ronan joined the 8 Oct 2026 call as the approval route, with a further sign-off above a threshold. Matteo gave a deal value of £28k and said it may include the one-off implementation fee.
Customer view: Ronan pushed on the annual figure, the implementation cost and any discount, saying "Show me the number first." He has a board date and asked about the risk if connectors slip.
Commercial: The proposal is Starter. Four systems leave little room, and growth in collections or clubs would mean Growth, priced separately from implementation. No discount or go-live date was committed.
Watch: The annual subscription was not stated on the call. The deal remains a proposal, not executed paper.
Themes
As at Fri 9 Oct 2026Theme
Starter proposal and pricing
Importance
renewal
Sentiment
neutral
Voice
decision-maker
Who was there
BG-Demo
CRMmade from
Them
CRMmade from
Follow-up
Next steps
As at Fri 9 Oct 2026- Matteo Ricci sends the numbers in writing by the end of the week, including any first-term discount answer.
- Matteo sends the order form draft and the split of the deal value.
- Aoife Brophy sends Ronan the internal sign-off summary the next day.
Risks
As at Fri 9 Oct 2026- The annual subscription figure was not given, and the £28,000 may include implementation, which could stall approval.
- Go-live depends on connector approvals and the security pack, and Ronan has a board date.
- Approval above the customer's threshold goes to a further sign-off.
Opportunities
As at Fri 9 Oct 2026- Growth is a priced step if collections or the clubs side grows.
- Aoife's disputes screen in a two-page board pack supports the case.
Transcript
Matteo RicciGood morning, Ronan, Aoife. Thank you both for making time. I know it is a busy week with month end.
Ronan MulcahyIt is, so let's keep it tight. Morning.
Aoife BrophyMorning. I was on mute, sorry, hang on. There.- Matteo RicciLet me restate the timeline: the proposal today, your decision on the approval route, and the target to sign by the date you gave us. I would rather make sure the dates are right than rush anything.
- Ronan MulcahyThe approval route is me, and then anything over our threshold goes to a further sign-off. Is that right?
- Matteo RicciYes, so the proposal needs to work for both. Does the threshold affect the scope?
- Ronan MulcahyIt affects the number. Show me the number first.
- Matteo RicciThe deal value is £28,000. That may include the one-off implementation fee, so I will show the split on the next page, and I will confirm it in writing too.
- Ronan MulcahySo what's the annual?
- Matteo RicciThe annual subscription is in the order form we are preparing, and I would rather you saw the exact figure there than in a slide.
- Ronan MulcahyOkay. Aoife, did you get the notes from the demo?
- Aoife BrophyYes, Matteo sent them. The main point for us is the disputes view and the month end.
- Ronan MulcahyGood. Let's go through scope, then.
- Matteo RicciStarter is for one team, and you have four systems on the list, so there is not much room for a fifth.
- Ronan MulcahyAnd if collections or the clubs side grows, what happens?
- Matteo RicciThen you either add capacity or move to Growth, which covers more than one team. It costs more. I would rather price that step now than surprise you later.
- Ronan MulcahyFair. But don't tell me the step cost without the implementation.
- Matteo RicciUnderstood. The implementation is a one-off fixed fee, so the step is separate. I will show both.
- Aoife BrophyCan we talk about the security review? Our board will ask what happens to the data.
- Matteo RicciThe data stays in your own Snowflake account. Theo will send the controls with the evidence. I would rather send you the dated commitment than promise a date.
- Ronan MulcahyOkay. How long to go live? I have a board date.
- Matteo RicciThe timeline depends on the connector approvals and the security pack coming back. I will not commit a date until implementation confirms it.
- Ronan MulcahyGood. Go on, then. What's in the proposal?
- Matteo RicciThe scope, the implementation, the Starter subscription, the security pack, and the order form under our standard terms.
- Ronan MulcahyAnd discounts? Don't tell me there's room unless there is.
- Matteo RicciThere may be a first-term discount, but I would rather not offer one on this call. I will check and confirm in writing.
- Ronan MulcahyMm. Okay. Put it in writing.
- Aoife BrophyRonan, do you want the disputes screen in the pack? It would show the board the month end is fixed.
- Ronan MulcahyYes, but keep the pack short. Two pages.
- Matteo RicciTwo pages it is. Theo can send the controls separately, so the pack stays short.
- Ronan MulcahyWhat's the risk if the connectors slip, though? It's the question my board will ask.
- Matteo RicciIf the connector approvals slip, the go-live slips with them, and I will say so in writing rather than hope.
- Ronan MulcahyFair. Good. I'd like to see the numbers in writing before we meet again.
- Matteo RicciYou will have them by the end of the week.
- Ronan MulcahyOkay, I think we have what we need. Aoife, can you take the internal sign-off route with me?
- Aoife BrophyYes. I'll send you the summary tomorrow.
- Ronan MulcahyGood. Matteo, send the order form draft and the split, and we'll look at it next week.
- Matteo RicciI will. Thank you, Ronan. Thank you, Aoife.
- Aoife BrophyThanks, Matteo. Speak soon.
- Ronan MulcahyBye, and good luck with the month end.
- Matteo RicciThank you both. Have a good rest of the week.
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