Krimpenerwaard Groothandel / BG-Demo – Demo
Callcompleted
Krimpenerwaard Groothandel · 15 Sep 2026 15:30
Demo on sample data for Marieke Verbeek, who wants one trustworthy dealer answer on stock and delivery. Dutch-language handling and an honest timeline are open, and she will share the write-up with Hans.
What was said
What this says
As at Fri 9 Oct 2026Demo on sample data for Marieke Verbeek, who wants one trustworthy dealer answer on stock and delivery. Dutch-language handling and an honest timeline are open, and she will share the write-up with Hans.
What happened: Hannah Lowe showed a sample, not Krimpenerwaard Groothandel's real data. The demo covered stock and delivery answers, source flagging and the reconciliation view.
Customer view: Marieke asked whether it can say when it does not know, and wanted an honest timeline, not the brochure one. She said Hans does not trust a number he cannot trace back.
Commercial: Matteo Ricci tied the warehouse need to Growth, which is for several teams. He wants the warehouse lead in the next session.
Watch: Dutch-language handling is unconfirmed and the timing depends on connectors and data quality. Matteo will confirm timing in writing after Hannah checks the connector list. The evidence does not show a budget, a decision date or Hans's role.
Themes
As at Fri 9 Oct 2026Who was there
BG-Demo
Them
Follow-up
Next steps
As at Fri 9 Oct 2026- Hannah Lowe to send the write-up, including the Dutch-language answer, on the day of the call.
- Matteo Ricci to confirm timing in writing after the connector list is checked with the delivery team.
- Matteo Ricci to bring the warehouse lead into the next session.
Risks
As at Fri 9 Oct 2026- Dutch-language handling is unconfirmed and Marieke raised it directly.
- The timeline depends on connectors and data cleanliness, and Marieke asked for an honest one.
- Hans needs traceable figures and the evidence does not show his view yet.
Opportunities
As at Fri 9 Oct 2026- Growth fits several teams, with the warehouse as a possible third group beyond customer service.
- Traceable reconciliation matches what Hans is said to want.
Transcript
Hannah LoweHi Marieke, can you hear me? Matteo, you're on too. Good. Before I start, what does the team most need to see today? I'd rather spend the time on that than on everything.
Marieke VerbeekHearing you fine. We need one answer for dealers on stock and delivery, and I want to see if it holds up when the order book is messy.- Hannah LoweGood. The short answer is yes, and the longer answer depends on how clean your order data is. I'll show a sample, not your real data today, so we're not overpromising.
Matteo RicciThank you, Hannah. I would rather you heard the caveats from us now than found them in three weeks.- Marieke VerbeekGood, that's what I want. Go on.
- Hannah LoweHere's a dealer asking whether an item is in stock and when it arrives. Watch the answer. It's pulling from the order book, the stock file and the delivery notes, and it tells you which source is newest.
- Marieke VerbeekThat's good. But can it say when it doesn't know?
- Hannah LoweYes. If a source is missing, it says so rather than guessing. To be precise, that depends on the connectors you set up, so it's a design choice we make with you.
- Marieke VerbeekWhat about dealers who write in Dutch? Not all of them write in English.
- Hannah LoweI'll put that in writing, because I want to check it properly before I say yes.
- Matteo RicciLet's note that as an open item, Marieke. Hannah will write it up.
- Hannah LoweNow the reconciliation. This is the part that matters for Hans, so let's make it visible.
- Marieke VerbeekHe'll want to see it. He doesn't trust a number he can't trace back.
- Hannah LoweThen every figure links to its source, and where two sources disagree, the difference is flagged with the reason, not just the totals.
- Hannah LoweThis view shows the questions your team asked last month, and which sources answered each one. Who uses it is mostly your customer service team. The longer answer is that dealers don't see it at all, which is the right design for now.
- Marieke VerbeekGood. That's what I'd want to protect.
- Marieke VerbeekWhat about the warehouse? They don't sit in customer service.
- Matteo RicciSeveral teams is what Growth is for. We'd map who uses what, and I'd want the warehouse lead in the next session.
- Hannah LoweAgreed. Sales, service and the warehouse each need a different starting question. I'll put a sample of each in writing.
- Marieke VerbeekOkay. What's the honest timeline? Not the brochure timeline.
- Hannah LoweThe honest answer is that it depends on the connectors and how clean the data is. I'd rather say that than give you a date I can't stand behind.
- Matteo RicciLet me confirm the timing in writing, after Hannah checks the connector list with our delivery team.
- Marieke VerbeekGood. Send it all, and I'll share it with Hans.
- Hannah LoweI'll send the write-up today.
- Matteo RicciThank you both. Speak soon.
- Marieke VerbeekSpeak soon. Bye.