Recruiters can see pages they should not

Ticketclosed

Hepscott Recruitment · Recruiters can see pages they should not

Chantelle Errington reported two recruiters on the recruiter role who can open admin pages they should not see. Callie Brennan asked which role they had, and Chantelle confirmed it.

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What happened

What this says

As at Fri 9 Oct 2026

Chantelle Errington reported two recruiters on the recruiter role who can open admin pages they should not see. Callie Brennan asked which role they had, and Chantelle confirmed it.

Problem: Chantelle Errington, a Resourcing Coordinator, reported that two recruiters on the recruiter role can open admin pages. It is an access permissions problem.

Handling: Callie Brennan, an Implementation Consultant, asked on 9 Nov 2023 which role the users had. Chantelle confirmed on 10 Nov 2023 that both were on the recruiter role.

Watch: The ticket was solved on 7 Dec 2023 and closed on 11 Dec 2023, but the record does not show the permission change. It does not show whether the two users opened any admin pages.

AI · claude-haiku-5-5 · as at Fri 9 Oct 2026

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Details

Updated 9 Oct 26

Prioritylow

Statusclosed

Categoryaccess_permissions

Channelemail

First response (min)265

CSAT1

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created · Chantelle Errington 9 Nov 2023 14:42
Hi, two of our recruiters have been given a role that lets them see pages they shouldn't. Could someone check the permissions and tell me how to change them? Chantelle
Public reply · Callie Brennan 9 Nov 2023 19:07
Hi Chantelle, thanks for flagging. Just so I've got this right, the two users can see pages beyond their role? Can you tell me which role they have been given? Thanks, Callie
Public reply · Chantelle Errington 10 Nov 2023 10:22
Yes, that's right. They're both on the recruiter role but can still open the admin pages. Let me know what you need from me. Chantelle
Status change · Callie Brennan 7 Dec 2023 10:42
Status change · 11 Dec 2023 23:59

Helpdeskmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Viz connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Viz Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	300
People at customers	1,880
BG-Demo staff records (in post and leavers)	65
Calls	2,593
Email threads	3,882
Support tickets	1,502
Documents	1,582
Deals	403
Invoices	365
Events	49
News items	147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

Who to contact

Email info@b-viz.com or talk to your B-Viz account team. Tell us the page address and what looked wrong; a screenshot helps.

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