B-Viz
Olivia Grant

Feature request: region filter on the claims dashboard

Ticketclosed

Shawsheen Freight logo Shawsheen Freight · Feature request: region filter on the claims dashboard

Jared requested a shipper region filter on the claims dashboard. Olivia logged it as a feature request and Jared accepted a saved search by region for now.

Priority low

What happened

What this says

As at Fri 9 Oct 2026

Jared requested a shipper region filter on the claims dashboard. Olivia logged it as a feature request and Jared accepted a saved search by region for now.

Problem: Regional leads would find a region filter on the claims dashboard helpful. Handling: Olivia logged the request for the product team and suggested a saved search by region meanwhile. First response took 503 minutes, the ticket was solved on 13 Aug 2026 and closed on 17 Aug 2026. Watch: The evidence does not show whether the product team will build the filter.

AI · claude-haiku-5-5 · as at Fri 9 Oct 2026

Details

Updated 9 Oct 26
Prioritylow
Statusclosed
Categoryfeature_request
Channelemail
First response (min)503
Helpdeskmade from

Trail

  1. Jared Pelletier
    created · Jared Pelletier 11 Aug 2026 16:02
    Hi, would it be possible to add a filter for the shipper's region on the claims dashboard? We have a few regional leads who would find that really helpful. No rush at all. Jared
  2. Olivia Grant
    Public reply · Olivia Grant 12 Aug 2026 00:25
    Hi Jared, thanks for the suggestion and sorry for the slow reply. I have logged the region filter as a feature request so the product team can weigh it up. For now, a saved search by region might get the team close. Olivia
  3. Jared Pelletier
    Public reply · Jared Pelletier 13 Aug 2026 12:52
    Thanks Olivia, the saved search will do for now. Appreciate you logging the request. Jared
  4. Olivia Grant
    Status change · Olivia Grant 13 Aug 2026 17:43
  5. Status change · 17 Aug 2026 23:59
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