Feature request: export contacts for a single home

Ticketclosed

Commondale Care · Feature request: export contacts for a single home

Kayleigh Pounder asked for a way to export the contact list for one home, which her team copies by hand. Olivia Grant logged it as a feature request and offered a spreadsheet, which Kayleigh accepted.

Priority normal

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What happened

What this says

As at Fri 9 Oct 2026

Kayleigh Pounder asked for a way to export the contact list for one home, which her team copies by hand. Olivia Grant logged it as a feature request and offered a spreadsheet, which Kayleigh accepted.

Problem: Kayleigh Pounder, Care Systems Lead at Commondale Care, asked to export the contact list for one home because copying by hand risked missing someone.

Handling: Olivia Grant, Support Engineer, logged the request with the product team against the account and offered a spreadsheet for one home in the meantime. Kayleigh accepted on 10 Aug 2026, and the ticket was closed on 14 Aug 2026.

Watch: The evidence does not show whether a per-home export is planned.

AI · claude-haiku-5-5 · as at Fri 9 Oct 2026

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Details

Updated 9 Oct 26

Prioritynormal

Statusclosed

Categoryfeature_request

Channelweb

First response (min)222

CSAT5

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Trail

created · Kayleigh Pounder 6 Aug 2026 10:36
Hi, the per-home view of commissioner and family contacts is really useful. What we need is a way to export the contact list for one home. At the moment we copy them by hand and I worry we will miss someone. Is that possible? Kayleigh
Public reply · Olivia Grant 6 Aug 2026 14:18
Hi Kayleigh, thanks for getting in touch. I have logged this as a feature request and passed it to the product team, so it is recorded against your account. In the meantime, would a spreadsheet of the contacts for one home work for you? Olivia
Public reply · Kayleigh Pounder 10 Aug 2026 11:10
Hi Olivia, a spreadsheet would be ideal, thank you. Kayleigh
Status change · Olivia Grant 10 Aug 2026 12:51
Status change · 14 Aug 2026 23:59

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