What happened
What this says
As at Fri 9 Oct 2026Zoe Hocking asked how to set up a monthly deadline digest for each client manager, needed before the first one goes out. Connor Webb gave steps. Closed 27 Oct 2025.
Problem: Zoe wanted a monthly deadline digest sent to each client manager. The first digest was needed the following week.
Handling: Connor Webb gave steps to open the digest settings, choose the recipient for each manager and save. He offered further help if the screen differed.
Watch: The evidence does not show whether the first digest went out on time.
Details
Updated 9 Oct 26Priorityhigh
Statusclosed
Categoryhow_to
Channelemail
First response (min)150
Helpdeskmade from
Trail
- created · Zoe Hocking 17 Oct 2025 15:55Hi, we'd like a monthly deadline digest sent to each client manager. Can you tell me how to set it up? It's urgent because we need the first one to go out next week. Thanks, Zoe
- Public reply · Connor Webb 17 Oct 2025 18:25Hi Zoe, just so I've got this right: you want a monthly deadline digest sent to each client manager, and the first one needs to go out next week. First, open the digest settings from the menu. Then choose the recipient for each manager, and save. Let me know what you see on screen and I'll help with anything that differs. Thanks, Connor
- Status change · 27 Oct 2025 23:59
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