What happened
What this says
As at Fri 9 Oct 2026Jodie asked for the data refresh time to be shown on each answer page. Connor logged it as a suggestion with the product team in May 2025.
Request: Jodie Burkinshaw wanted a freshness timestamp on each answer, because her team was checking source systems by hand. Handling: Connor Webb logged a feature request and passed it to product, then marked it as a suggestion once no quick workaround existed. Watch: The ticket is closed, so the feature is not shown as delivered. Freshness visibility matters most on Enterprise, where freshness is credited.
Details
Updated 9 Oct 26Prioritylow
Statusclosed
Categoryfeature_request
Channelweb
First response (min)223
CSAT1
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Trail
- created · Jodie Burkinshaw 12 May 2025 09:59Hello, we'd like to be able to see when the data behind each answer was last refreshed, shown on the page itself. At the moment our team has to guess whether something is up to date, and people have started checking the source systems by hand. A small timestamp at the top of each answer would stop that. Is this possible, or planned? Thanks, Jodie
- Public reply · Connor Webb 12 May 2025 13:42Hi Jodie, thanks for the suggestion. That's a sensible ask, especially where teams are double-checking by hand. I've logged it as a feature request and passed it to the product team with your use case. I'll look into whether the refresh time is available anywhere you can see it today, and come back to you. Connor
- Public reply · Jodie Burkinshaw 13 May 2025 15:15Thanks Connor. Yes, freshness is exactly what people want to see. Is there any way to see it now, even if it isn't on the page? Jodie
- Public reply · Jodie Burkinshaw 14 May 2025 10:12Sorry, one more: our managers would rather it was on the page than tucked away. Not urgent. Jodie
- Public reply · Connor Webb 14 May 2025 16:57Hi Jodie, I'm not aware of a quick way to see it on the page yet, so I've marked this as a suggestion for now and noted your managers' preference for having it on the page. If you need anything else in the meantime, just reply here. Connor
- Status change · 18 May 2025 23:59
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