What happened
What this says
As at Fri 9 Oct 2026Amy Royle asked how to export a monthly summary for landlords, since statements export one at a time. Olivia Grant showed the summary option, and Amy then asked whether the column order can be changed.
Question: Amy Royle, Lettings Systems Administrator, needed a summary of the month's statements for landlords.
Handling: Olivia Grant explained the summary is built from the statements list with a date filter for the whole month, and offered to check the view if the option was missing.
Watch: The export order differs from what landlords expect, and the record does not show an answer on column order before the ticket was solved on 18 Aug 2026.
Details
Updated 9 Oct 26Trail
- created · Amy Royle 10 Aug 2026 13:33Hi, quick one. Our landlords ask for a summary of their monthly statements and I'm not sure where to pull that from. I've found the statements list, but it only exports one statement at a time. Is there a way to export the whole month in one go, or is that something we'd need to ask for? No rush at all. Thanks, Amy
- Public reply · Olivia Grant 10 Aug 2026 17:51Hi Amy, thanks for raising this. The export is per statement at the moment, but the monthly summary is built from the statements list with a date filter set to the whole month. Set the filter, select all, and use the summary option at the bottom of the list. If you can't see that option, let me know which view you're in and I'll check it. Olivia
- Public reply · Amy Royle 11 Aug 2026 11:12Hi Olivia, I can see the summary option now, thanks. The only thing is it exports in a different order to what the landlords are used to, so I'll have to sort it. Is there a way to change the column order, or should I do it by hand? Amy
- Status change · 22 Aug 2026 23:59