B-Viz
Olivia Grant

How to share a dashboard with a group of branch managers

Ticketclosed

Strensall Merchants logo Strensall Merchants · How to share a dashboard with a group of branch managers

Ashok Patel asked how to share one dashboard with branch managers. Olivia Grant explained group sharing requires admin rights. Ashok set one up for the trade team.

Priority low

What happened

What this says

As at Fri 9 Oct 2026

Ashok Patel asked how to share one dashboard with branch managers. Olivia Grant explained group sharing requires admin rights. Ashok set one up for the trade team.

Request: Ashok wanted one shared dashboard for branch managers rather than individual builds. Handling: Olivia explained the dashboards builder and group sharing, and that admin rights are needed to share to a group. First response took 293 minutes. Watch: Ashok plans a branch test before wider rollout, which is a sign of further dashboard use.

AI · claude-haiku-5-5 · as at Fri 9 Oct 2026

Details

Updated 9 Oct 26
Prioritylow
Statusclosed
Categoryhow_to
Channelweb
First response (min)293
Helpdeskmade from

Trail

  1. Ashok Patel
    created · Ashok Patel 17 Jun 2026 11:00
    Hi, I would like to know how to set up a shared dashboard so the branch managers can see the same view without each of them building their own. Is it something I can do on my side, or does it need the team? Thanks, Ashok Patel, Head of Data and Insight
  2. Olivia Grant
    Public reply · Olivia Grant 17 Jun 2026 15:53
    Hi Ashok, thanks for the question. Dashboards are built in the dashboards builder, and you can share a dashboard with a group rather than with individuals. You will need to be an admin to share to a group. Let me know if you run into any trouble and I can walk you through it. Olivia
  3. Ashok Patel
    Public reply · Ashok Patel 19 Jun 2026 14:33
    Thanks Olivia. I have found the share option and set one up for the trade team. Next I will test it on one branch before the rest of them see it. Ashok
  4. Olivia Grant
    Status change · Olivia Grant 1 Jul 2026 10:52
  5. Status change · 5 Jul 2026 23:59
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