Who they are
Insight
As at Fri 9 Oct 2026Phil Catterall is the Data Platform Manager and sole admin at Penwortham Mutual. He runs credentials, access rollout and tickets for the Enterprise onboarding, and asked in July to discuss adding users. A data quality ticket is open.
Role: Data Platform Manager in Preston, CRM role admin, platform user created 28 May 2026 with admin rights. He joined the demo and the kickoff, and he is the named owner for credentials and connectors.
Influence: Clare Huddleston, Head of Member Operations, voices the value case. Phil judged the Enterprise set-up feasible after the 16 Mar 2026 demo and controls rollout in batches. The evidence does not show who signs off the budget.
Watch: Everything runs through one admin, so any absence stalls connectors. His ticket on 6 Oct 2026 about missing scheme information is open. His request to add users on 31 Jul 2026 shows no recorded reply.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Penwortham Mutual | Data Platform Manager | admin | phil.catterall@penworthammutual.example |
Activity
- Upcoming
- 19 Nov 2026upcoming eventBG-Demo webinar
+41
- Held
- 6 Oct 2026ticketMember records with missing scheme information
- 25 Aug 2026ticketAdding a new team member to the brain
- 10 Aug 2026callPenwortham Mutual / BG-Demo – Training
- 5 Aug 2026callPenwortham Mutual / BG-Demo – Onboarding
- 31 Jul 2026email threadImplementation progress
- 29 Jul 2026callPenwortham Mutual / BG-Demo – Onboarding
- 27 Jul 2026ticketDashboard queries running slowly
- 22 Jul 2026callPenwortham Mutual / BG-Demo – Onboarding
- 17 Jul 2026callPenwortham Mutual / BG-Demo – Onboarding
- 15 Jul 2026ticketRefresh timing not meeting expectations
- 3 Jul 2026callPenwortham Mutual / BG-Demo – Onboarding
- 2 Jul 2026ticketGetting the team set up on the brain
- 24 Jun 2026callPenwortham Mutual / BG-Demo – Onboarding
- 11 Jun 2026eventBG-Demo Customer Day London
+116
- 11 Jun 2026callPenwortham Mutual / BG-Demo – Onboarding
- 4 Jun 2026email threadOnboarding kickoff
- 4 Jun 2026callPenwortham Mutual / BG-Demo – Kickoff
+2
- 17 Mar 2026email threadDemo follow-up
+1
- 16 Mar 2026callPenwortham Mutual / BG-Demo – Demo
+1