Who they are
Insight
As at Fri 9 Oct 2026Kayleigh is Garrow Lusk's Database Administrator and platform admin. She raises most support tickets and asks 27% of the organisation's questions over 12 months, so she is a key-person dependency and the day-to-day technical contact.
Role: Database Administrator in Liverpool, CRM role admin, with a platform admin account created 22 Jun 2023. She owns connector access and credentials from kickoff onwards, and the 21 Nov 2024 ticket records her promotion to database administrator.
Influence: She is a technical champion and heavy user rather than a shown budget holder. Jade Kenwright, Operations Director, led the commercial conversations. Kayleigh asked 26% of questions in the last 90 days.
Watch: Connector and refresh tickets recur, including the stale dashboards on 21 Jul 2026 and 22 Jul 2026. Her question about fix timing on 23 Jul 2026 has no recorded BG-Demo reply. A June 2024 ticket asked for bulk user upload ahead of a new team onboarding.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Garrow Lusk | Database Administrator | admin | kayleigh.roberts@garrowlusk.example |
Activity
- 4 Sep 2026ticketHow do I export search results?
- 22 Jul 2026ticketDashboards not updating after refresh
- 21 Jul 2026ticketDashboards showing stale data
- 15 Jul 2026ticketCRM connector not syncing
- 7 Jul 2026ticketSlow dashboard performance when loading records
- 20 Mar 2026ticketSetting up automated data refresh schedule
- 15 Jul 2025ticketHow to update CRM connection settings?
- 27 May 2025eventRevenue leaders roundtable
+40
- 21 Jan 2025email threadBrain data not updating
- 20 Jan 2025ticketDuplicate client records in search results
- 18 Dec 2024ticketSearch results page loading slowly
- 21 Nov 2024ticketGrant admin permissions to new database admin
- 2 Oct 2024ticketHow to update user permissions
- 2 Oct 2024ticketInvoice received, quick check
- 11 Sep 2024ticketDashboard filter not working properly
- 13 Jun 2024eventBG-Demo Customer Day
+28
- 9 Jun 2024email threadBG-Demo Customer Day
- 5 Jun 2024ticketFeature request: bulk user upload
- 24 May 2024ticketHow to export dashboard results
- 15 Mar 2024ticketDashboard loading slowly
- 17 Oct 2023ticketCRM connector stopped loading data
- 18 Sep 2023ticketDuplicate records in query results
- 29 Aug 2023ticketInitial sync setup guidance
- 28 Jul 2023callGarrow Lusk / BG-Demo – Training
- 24 Jul 2023callGarrow Lusk / BG-Demo – Onboarding
- 20 Jul 2023email threadScheduling onboarding kickoff
- 17 Jul 2023callGarrow Lusk / BG-Demo – Onboarding
- 26 Jun 2023callGarrow Lusk / BG-Demo – Kickoff
+1
- 23 Mar 2023callGarrow Lusk / BG-Demo – Demo
+1