Jade Kenwright
Person
Garrow Lusk · champion
Operations Director at Garrow Lusk and the CRM champion since the 2023 discovery call. She is the main voice on calls and tickets, asks 16% of the organisation's questions, and linked the unpaid June invoice to renewal confusion.
Who they are
Insight
As at Fri 9 Oct 2026Operations Director at Garrow Lusk and the CRM champion since the 2023 discovery call. She is the main voice on calls and tickets, asks 16% of the organisation's questions, and linked the unpaid June invoice to renewal confusion.
Role: Jade Kenwright is the Operations Director and CRM champion. She has been the main contact from discovery on 23 Feb 2023 through to the 16 Jul 2026 check-in. She is a platform user, not an admin.
Influence: She shapes the Starter decision alongside Anthony Garrow, who agreed the renewal on 13 May 2025, and Sue Ditchfield, who handles payment. She asks 16% of the organisation's questions, a share worth watching as key-person exposure.
Watch: On 16 Jul 2026 she linked the unpaid June invoice to confusion about the renewal. Her tickets on 1 May 2026 and 19 Jun 2026 were search and connector failures. The next renewal in 2027 moves to v2 pricing, which is +12.8% for Starter, so a value case is needed.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Garrow Lusk | Operations Director | champion | jade.kenwright@garrowlusk.example |
Activity
- Upcoming
- 15 Oct 2026upcoming eventBG-Demo webinar
+36 - Held
- 22 Sep 2026eventRevenue leaders roundtable
+55 - 16 Jul 2026callGarrow Lusk / BG-Demo – Check In
- 13 Jul 2026email threadLet's get a check-in scheduled
- 22 Jun 2026email threadFollowing up on your support ticket
- 19 Jun 2026ticketData not refreshing overnight
- 18 May 2026callGarrow Lusk / BG-Demo – Renewal
+2 - 1 May 2026ticketSearch returning no results
- 23 Mar 2026dealGarrow Lusk – Renewal
- 20 Mar 2026ticketHow to share a dashboard with my team?
- 24 Nov 2025callGarrow Lusk / BG-Demo – Check In
- 18 Nov 2025email threadQuick check-in
- 15 May 2025eventBG-Demo webinar
+26 - 13 May 2025callGarrow Lusk / BG-Demo – Renewal+2
- 30 Apr 2025ticketRequest: export results to CSV
- 17 Apr 2025eventBG-Demo webinar
+32 - 21 Mar 2025dealGarrow Lusk – Renewal
- 25 Feb 2025eventRevenue leaders roundtable
+33 - 27 Nov 2024callGarrow Lusk / BG-Demo – Check In
- 25 Oct 2024ticketAdd new team member to account
- 9 Oct 2024ticketHow do I filter results by date range?
- 21 Jun 2024ticketSearch results showing incorrect data
- 13 Jun 2024eventBG-Demo Customer Day
+28 - 26 May 2024email threadBG-Demo Customer Day
- 20 May 2024callGarrow Lusk / BG-Demo – Renewal+2
- 2 Apr 2024callGarrow Lusk / BG-Demo – Check In
- 22 Mar 2024dealGarrow Lusk – Renewal
- 15 Feb 2024eventBG-Demo webinar
+13 - 28 Jan 2024email threadWebinar invitation
- 18 Jan 2024eventBG-Demo webinar
+20 - 17 Jan 2024ticketRenewal invoice clarification needed
- 13 Dec 2023ticketBrain running slowly today
- 28 Jul 2023callGarrow Lusk / BG-Demo – Training
- 24 Jul 2023callGarrow Lusk / BG-Demo – Onboarding
- 17 Jul 2023callGarrow Lusk / BG-Demo – Onboarding
- 26 Jun 2023callGarrow Lusk / BG-Demo – Kickoff+1
- 17 Apr 2023callGarrow Lusk / BG-Demo – Proposal
- 23 Mar 2023callGarrow Lusk / BG-Demo – Demo
+1 - 23 Feb 2023callGarrow Lusk / BG-Demo – Discovery
- 23 Jan 2023dealGarrow Lusk – New