Who they are
Insight
As at Fri 9 Oct 2026Leanne Armstrong is a hands-on reporting user and active dashboard builder at Kingdon Diagnostics. She shaped week-one scope and reports data problems quickly. She is not shown as a signatory or admin.
Role: Service Manager, Reporting, in Newcastle upon Tyne. Her CRM role is user, and her platform account, created 6 Jan 2025, is not an admin account. She has no deals on record.
Influence: she set the week-one priority (turnaround by trust, split by MRI and CT) and asked about all twelve sites. On the 25 Feb 2025 training call she said the brain could replace her spreadsheets. She raised the dashboard date-range request on 5 Nov 2025. Aisha Bukhari handled the contract and leadership sign-off.
Watch: she reported the 5 Mar 2025 stale-data ticket and confirmed the cause of the Salesforce connector failure on 25 Nov 2025. Her two webinar invitations show no reply. The evidence does not show whether she has brought more colleagues onto the platform.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Kingdon Diagnostics | Service Manager, Reporting | user | leanne.armstrong@kingdondiagnostics.example |
Activity
- 16 Jul 2026eventBG-Demo webinar
+53
- 12 Jul 2026email threadInvitation: BG-Demo webinar on Thursday 16 July 2026
- 25 Nov 2025ticketConnector sync issue
- 5 Nov 2025ticketCustom date range filtering on dashboards
- 15 May 2025eventBG-Demo webinar
+26
- 2 May 2025email threadInvitation: BG-Demo webinar on 15 May 2025
- 6 Mar 2025email threadFollowing up on your support ticket
- 5 Mar 2025ticketNightly refresh not completing - stale data in reporting
- 25 Feb 2025callKingdon Diagnostics / BG-Demo – Training
- 1 Nov 2024email threadFollowing up on yesterday's demo
+1
- 31 Oct 2024callKingdon Diagnostics / BG-Demo – Demo
+1
- 22 Oct 2024email threadFollowing up on the demo
+2
- 21 Oct 2024callKingdon Diagnostics / BG-Demo – Demo
+2