Graeme Charlton
Person
Kingdon Diagnostics · Economic buyer
Graeme Charlton is the CFO at Kingdon Diagnostics and signs without the board's involvement on contract size, but takes the return to the board. He moved the account from Growth to Enterprise and now questions seat value ahead of the January 2027 renewal.
Who they are
Insight
As at Fri 9 Oct 2026Graeme Charlton is the CFO at Kingdon Diagnostics and signs without the board's involvement on contract size, but takes the return to the board. He moved the account from Growth to Enterprise and now questions seat value ahead of the January 2027 renewal.
Role: Chief Financial Officer and CRM economic buyer. He joined the platform on 9 Jan 2025 as a non-admin user. He has been on 14 calls and 19 email threads, with no tickets.
Influence: He decides. On 18 Dec 2025 he said the board had approved the Enterprise move. He asks about return at almost every contact and wants examples, not adjectives.
Watch: On 7 Oct 2026 he noted the increase to the £135k renewal deal and wants current against proposed terms. On 28 Sep 2026 he challenged around 28 active users against 150 licensed. He wants a business case and a clear figure from Lewis Kerr before signing. The evidence does not show the renewal outcome.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Kingdon Diagnostics | Chief Financial Officer | Economic buyer | graeme.charlton@kingdondiagnostics.example |
Activity
- Upcoming
- 14 Oct 2026upcoming callKingdon Diagnostics / BG-Demo – Renewal
+1 - 19 Oct 2026upcoming callKingdon Diagnostics / BG-Demo – Renewal+1
- Held
- 7 Oct 2026email threadYour renewal: Kingdon Diagnostics Enterprise
- 7 Oct 2026dealKingdon Diagnostics – Renewal
- 28 Sep 2026callKingdon Diagnostics / BG-Demo – Check In
- 24 Sep 2026eventYour renewals, read by the brain
+50 - 27 Jul 2026callKingdon Diagnostics / BG-Demo – Check In
- 21 Jul 2026email threadScheduling: check-in
- 26 May 2026callKingdon Diagnostics / BG-Demo – QBR+1
- 31 Mar 2026email threadCheck-in notes
- 30 Mar 2026callKingdon Diagnostics / BG-Demo – Check In
- 4 Feb 2026callKingdon Diagnostics / BG-Demo – Check In
- 28 Jan 2026email threadScheduling: check-in
- 15 Jan 2026eventBG-Demo webinar
+43 - 18 Dec 2025email threadOrder form for signature
- 9 Dec 2025email threadCheck-in notes
- 8 Dec 2025callKingdon Diagnostics / BG-Demo – Check In
- 26 Nov 2025callKingdon Diagnostics / BG-Demo – Renewal
- 20 Nov 2025callKingdon Diagnostics / BG-Demo – QBR+1
- 19 Nov 2025email threadRenewal conversation: booking a date
- 13 Nov 2025email threadQuarterly review: finding a slot
- 21 Oct 2025callKingdon Diagnostics / BG-Demo – Renewal+1
- 16 Oct 2025eventBG-Demo webinar
+35 - 13 Oct 2025email threadFinding a time to talk about the renewal
- 7 Oct 2025email threadYour BG-Demo renewal: notice and next steps
- 7 Oct 2025dealKingdon Diagnostics – Renewal
- 24 Sep 2025email threadInvitation: BG-Demo webinar on 16 Oct 2025
- 4 Sep 2025email threadOrder form for signature
- 29 Aug 2025email threadKingdon Diagnostics expansion: where we've got to
+1 - 29 Aug 2025callKingdon Diagnostics / BG-Demo – Negotiation+1
- 26 Aug 2025email threadSetting up a call on the commercial terms
- 12 Aug 2025email threadProposal follow-up and next steps
- 11 Aug 2025callKingdon Diagnostics / BG-Demo – Proposal
- 20 Feb 2025eventBG-Demo webinar
+30 - 4 Feb 2025email threadInvitation: BG-Demo webinar
- 19 Dec 2024email threadKingdon Diagnostics order form for signature
- 4 Dec 2024callKingdon Diagnostics / BG-Demo – Negotiation+2
- 27 Nov 2024email threadOrder form discussion: arranging a call
- 19 Sep 2024eventBG-Demo webinar
+24 - 12 Sep 2024email threadInvitation to a BG-Demo webinar