Who they are
Insight
As at Fri 9 Oct 2026Brandon Russell is the CRM champion and day-to-day lead at Tallowfield Health Partners. He asks 25% of the organisation's questions, raised all three tickets and attends most calls. Sign-off sits with Alyssa Jenkins.
Role: VP Revenue Operations in New York and the CRM champion. He opened discovery, attended the demo, proposal and onboarding calls, and has a platform user account created 6 Jul 2026, not an admin. He raised the three tickets on slow queries, a one-day data lag and duplicate records.
Influence: strong day-to-day, but not the approver. On the 17 Apr 2026 call he said approval takes probably two weeks if Alyssa approves, so she is the decision-maker. No senior sign-off contact attended the kickoff.
Watch: He asked 129 of 520 questions in the last 90 days, a key-person risk. The 31 Jul 2026 ticket had a first response of 479 minutes. The evidence does not show his reply to the roundtable or webinar invitations, so do not quote him publicly without written consent.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Tallowfield Health Partners | VP Revenue Operations | champion | brandon.russell@tallowfield.example |
Activity
- Upcoming
- 15 Oct 2026upcoming eventBG-Demo webinar
+36
- Held
- 4 Oct 2026email threadYou're invited: BG-Demo webinar, 15 Oct 2026
- 22 Sep 2026eventRevenue leaders roundtable
+55
- 19 Sep 2026email threadRevenue leaders roundtable
- 25 Aug 2026ticketDuplicate records in the brain
- 31 Jul 2026ticketData in the brain is a day old
- 22 Jul 2026callTallowfield Health Partners / BG-Demo – Onboarding
- 17 Jul 2026callTallowfield Health Partners / BG-Demo – Onboarding
- 16 Jul 2026ticketQueries are very slow
- 9 Jul 2026callTallowfield Health Partners / BG-Demo – Kickoff
+1
- 17 Apr 2026callTallowfield Health Partners / BG-Demo – Proposal
- 9 Apr 2026email threadLet's schedule the proposal call
- 19 Mar 2026callTallowfield Health Partners / BG-Demo – Demo
+2
- 19 Feb 2026callTallowfield Health Partners / BG-Demo – Discovery
- 19 Jan 2026dealTallowfield Health Partners – New