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Lena Becker

Lena Becker

Person

Auerhain Industrietechnik logo Auerhain Industrietechnik · champion

Lena Becker is Head of Client Services at Auerhain Industrietechnik, the CRM champion and an admin. She led the Growth evaluation and adoption, and raised the 21 Jul 2026 dashboard refresh failure. She asks 5% of the organisation's questions.

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Who they are

Insight

As at Fri 9 Oct 2026

Lena Becker is Head of Client Services at Auerhain Industrietechnik, the CRM champion and an admin. She led the Growth evaluation and adoption, and raised the 21 Jul 2026 dashboard refresh failure. She asks 5% of the organisation's questions.

Role: Head of Client Services in Munich, recorded as champion in the CRM, with a platform account created on 1 May 2026 and admin rights. She attended the demos, the kickoff and the onboarding calls, and raised all four tickets.

Influence: She shapes adoption and scope, but commercial sign-off sat with Jonas Lehmann, and Markus Krause asked for the contract. She reported four self-built dashboards and said it is going better than expected.

Watch: The 21 Jul 2026 ticket on stale dashboards is not shown as closed out with her on missed data. The customer wanted to judge value before committing a full year, so the first renewal is a real decision. She also asked about session timeouts.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

OrganisationTitleRoleEmail
Auerhain IndustrietechnikHead of Client Serviceschampionlena.becker@auerhain.example
CRMmade from

Activity

  • 21 Jul 2026ticketDashboards not refreshing Lena Becker, Bethan ListerAuerhain Industrietechnik logoLena BeckerBethan Lister
  • 22 Jun 2026callAuerhain Industrietechnik / BG-Demo – Onboarding Ollie Pearson, Markus Hofmann, Lena BeckerAuerhain Industrietechnik logoOllie PearsonMarkus HofmannLena Becker
  • 17 Jun 2026ticketFeature request: column reordering in dashboards Lena Becker, Bethan ListerAuerhain Industrietechnik logoLena BeckerBethan Lister
  • 17 Jun 2026ticketHow do I add a new admin? Lena Becker, Olivia GrantAuerhain Industrietechnik logoLena BeckerOlivia Grant
  • 11 Jun 2026eventBG-Demo Customer Day London Alice Brewer, Callum Reid, Liam Doherty, Aisha Rahman, Imogen Hartley, Kelly Sharpe, Greg Haskins, Tanya Briggs, Ravi Atherton, Kirsty Rigby, Toby Mellor, Hugh Firth, Kofi Asamoah, Priti Varma, Andrew Sugden, Claire Ackroyd, Siân Pritchard, Graham Tovey, Lee Hathaway, Gordon McInnes, Natasha Greaves, Adrian Mellor, Daan Visser, Helen Varley, Andrea Neumann, Shane Twomey, Huw Bevan, Dylan Price, Rhian Morgan, Tyler Brookes, Sandra Neale, Lindsay Pallister, Barry Coxon, Harry Kitching, Brittany Hayes, Karin Vossen, Martina Engel, Dirk Vogt, Eoin Hegarty, Maeve Doherty, Jacinta Hoad, Riley Tran, Els Van Damme, Katrien Wouters, Karen Midgley, Kevin Kershaw, Oliver Kirkby, Chris Jagger, Toby Cowell, Mark Brearley, Ian Brearley, Judith Saxton, Neil Craven, Richard Lazenby, Michelle Pomeroy, Rhys Gulliver, Lorraine Coombes, Graham Rowntree, Imran Qureshi, Leanne Partington, Phil Greenhalgh, Gregory Tanaka, Anjali Mehta, Noor el Amrani, Kerry Bramall, Gail Moorcroft, Euan Drummond, Niamh Fahy, Sinéad Kilkelly, Marloes Hendriks, Ilse de Graaf, Toby Westwood, Callum Rix, Melanie Scaife, Lynne Featherstone, Trevor Bulmer, Frank DeLuca, Beth Sawyer, Ralf Hoffmann, Kylie Dwyer, Karin Sjöberg, Linnea Holm, Annika Lund, Arnaud Janssens, Lena Becker, Jonas Lehmann, Markus Hofmann, Mike Delaney, Tyler Nguyen, Dev Malhotra, Jess Doyle, Lachlan Hutchinson, Malcolm Ridgway, Tariq Saleem, Gareth Pugh, Kwame Asante, Matthias Ebner, Dennis Wolter, Danielle Okonkwo, Lauren Pilkington, Stuart Haworth, Nadia Bashir, Carl Whittle, Kirsty Robson, Samuel Adeyemi, Clara Hoskins, Gavin Rudd, Ruud Verhoeven, Raymond Tsai, Ingrid Solberg, Pauline Metcalfe, Tracey Bainbridge, Vikram Sethi, Andy Buckley, Yara El Idrissi, Phil Catterall, Monique Fairley, Elliot Rosen, Javier OrtizAlice BrewerCallum ReidLiam Doherty+116
  • 8 Jun 2026callAuerhain Industrietechnik / BG-Demo – Onboarding Ollie Pearson, Markus Hofmann, Lena BeckerAuerhain Industrietechnik logoOllie PearsonMarkus HofmannLena Becker
  • 1 Jun 2026callAuerhain Industrietechnik / BG-Demo – Onboarding Ollie Pearson, Markus Hofmann, Lena BeckerAuerhain Industrietechnik logoOllie PearsonMarkus HofmannLena Becker
  • 22 May 2026email threadBG-Demo Customer Day Alice Brewer, Lena BeckerAuerhain Industrietechnik logoAlice BrewerLena Becker
  • 13 May 2026ticketGetting started with dashboards Lena Becker, Olivia GrantAuerhain Industrietechnik logoLena BeckerOlivia Grant
  • 12 May 2026email threadKickoff follow-up Ollie Pearson, Daniel Okafor, Lena Becker, Markus HofmannAuerhain Industrietechnik logoOllie PearsonDaniel OkaforLena Becker+1
  • 11 May 2026callAuerhain Industrietechnik / BG-Demo – Kickoff Ollie Pearson, Daniel Okafor, Lena Becker, Markus HofmannAuerhain Industrietechnik logoOllie PearsonDaniel OkaforLena Becker+1
  • 31 Mar 2026email threadOrder form and final terms Lewis Kerr, Owen Tallis, Jonas Lehmann, Lena Becker, Markus KrauseAuerhain Industrietechnik logoLewis KerrOwen TallisJonas Lehmann+2
  • 31 Mar 2026callAuerhain Industrietechnik / BG-Demo – Negotiation Lewis Kerr, Owen Tallis, Jonas Lehmann, Lena Becker, Markus KrauseAuerhain Industrietechnik logoLewis KerrOwen TallisJonas Lehmann+2
  • 13 Mar 2026callAuerhain Industrietechnik / BG-Demo – Proposal Lewis Kerr, Lena Becker, Jonas LehmannAuerhain Industrietechnik logoLewis KerrLena BeckerJonas Lehmann
  • 5 Mar 2026email threadDemo next steps Lewis Kerr, Hannah Lowe, Lena Becker, Markus HofmannAuerhain Industrietechnik logoLewis KerrHannah LoweLena Becker+1
  • 3 Mar 2026callAuerhain Industrietechnik / BG-Demo – Demo Lewis Kerr, Hannah Lowe, Lena Becker, Markus HofmannAuerhain Industrietechnik logoLewis KerrHannah LoweLena Becker+1
  • 23 Feb 2026email threadDemo follow-up and proposal Lewis Kerr, Theo Gallagher, Lena Becker, Markus Hofmann, Jonas HofmannAuerhain Industrietechnik logoLewis KerrTheo GallagherLena Becker+2
  • 23 Feb 2026callAuerhain Industrietechnik / BG-Demo – Demo Lewis Kerr, Theo Gallagher, Lena Becker, Markus Hofmann, Jonas HofmannAuerhain Industrietechnik logoLewis KerrTheo GallagherLena Becker+2
  • 19 Feb 2026email threadField-service demo Lewis Kerr, Lena BeckerAuerhain Industrietechnik logoLewis KerrLena Becker
  • 3 Feb 2026callAuerhain Industrietechnik / BG-Demo – Discovery Lewis Kerr, Lena Becker, Jonas LehmannAuerhain Industrietechnik logoLewis KerrLena BeckerJonas Lehmann
  • 16 Jan 2026dealAuerhain Industrietechnik – New Lewis Kerr, Lena BeckerAuerhain Industrietechnik logoLewis KerrLena Becker
CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

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What the data covers

DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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