Mads Mortensen
Person
Skovdal Software · admin
Mads Mortensen is Skovdal Software's named admin and its heaviest asker, with 38% of the organisation's questions in the last 12 months. His platform account shows as deactivated on 31 Jan 2026, which the evidence does not explain.
Who they are
Insight
As at Fri 9 Oct 2026Mads Mortensen is Skovdal Software's named admin and its heaviest asker, with 38% of the organisation's questions in the last 12 months. His platform account shows as deactivated on 31 Jan 2026, which the evidence does not explain.
Role: Operations Analyst in Copenhagen, CRM role admin. He sent the read-only credentials at onboarding and raised the support tickets on search, user setup and access.
Influence: He is a hands-on operator rather than a buyer. He asked 1069 of 2634 questions (41%) across the 12 months of 2025, and 418 of 1087 (38%) in the last 12 months.
Watch: One person asking so large a share is a key-person risk. The 12 Jan 2026 access ticket shows no recorded resolution. The evidence does not show who else administers the account now.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Skovdal Software | Operations Analyst | admin | mads.mortensen@skovdal.example |
Activity
- 12 Jan 2026ticketUser account access problem
- 2 Dec 2025ticketDashboard not refreshing after data update
- 25 Nov 2025eventRevenue leaders roundtable
+38 - 7 Nov 2025ticketAdding a new user to the brain
- 1 Sep 2025ticketHow do I search for historical data in the brain?
- 5 Mar 2025callSkovdal Software / BG-Demo – Onboarding
- 28 Feb 2025callSkovdal Software / BG-Demo – Onboarding
- 25 Feb 2025eventRevenue leaders roundtable
+33 - 20 Feb 2025callSkovdal Software / BG-Demo – Onboarding
- 18 Feb 2025ticketConnector authentication failure
- 13 Feb 2025callSkovdal Software / BG-Demo – Onboarding
- 11 Feb 2025email threadOnboarding session
- 29 Nov 2024callSkovdal Software / BG-Demo – Demo
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