Cian Farrell
Person
Clonvara Insurance Services · user
Underwriter at Clonvara Insurance Services in Dublin and the main active user of the brain. He is the account's single champion by his own account, so adoption rests on him. He raised access and data quality points.
Who they are
Insight
As at Fri 9 Oct 2026Underwriter at Clonvara Insurance Services in Dublin and the main active user of the brain. He is the account's single champion by his own account, so adoption rests on him. He raised access and data quality points.
Role: Underwriter and platform user since 1 Nov 2025, not an admin. He joined the 26 Aug 2025 demo, reported the policy connector timeout and was the first trained underwriter.
Influence: He shapes underwriting adoption, not the commercial decision. He said he is nervous about being the only one who knows how it works, and use is mainly him and a couple of others.
Watch: Rollout depends on him running an underwriting session. He asked about role-based access in the demo follow-up. A duplicate-records ticket on 14 Sep 2026 touches search trust. The evidence does not show whether he attended the 24 Sep 2026 webinar.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Clonvara Insurance Services | Underwriter | user | cian.farrell@clonvara.example |
Activity
- 24 Sep 2026eventYour renewals, read by the brain
+50 - 14 Sep 2026ticketDuplicate claim records in search results
- 13 Sep 2026email threadWebinar invitation: Your renewals, read by the brain
- 21 Jul 2026ticketNightly refresh failed, dashboards stale
- 5 Feb 2026ticketClaims system connector stopped syncing
- 29 Dec 2025callClonvara Insurance Services / BG-Demo – Training
- 22 Dec 2025email threadTraining follow-up and next session
- 19 Dec 2025callClonvara Insurance Services / BG-Demo – Training
- 11 Dec 2025email threadTraining session for the Clonvara team
- 25 Nov 2025eventRevenue leaders roundtable
+38 - 13 Nov 2025ticketPolicy database connector timeout
- 26 Aug 2025email threadFollow-up from today's demo
+1 - 26 Aug 2025callClonvara Insurance Services / BG-Demo – Demo+1