Pauline Northey

Person

Finance Manager at Brightcombe Veterinary, based in Exeter. She joined the 13 Aug 2026 negotiation call and is the named recipient of two BG-Demo invoices, with no reply or PO number shown on either.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Finance Manager at Brightcombe Veterinary, based in Exeter. She joined the 13 Aug 2026 negotiation call and is the named recipient of two BG-Demo invoices, with no reply or PO number shown on either.

Role: Finance contact at Brightcombe Veterinary. On the 13 Aug 2026 call she asked whether the set-up fee is invoiced separately. BG-Demo billing staff then sent her the 8 Sep 2026 invoice and the 21 Sep 2026 annual subscription invoice, each asking for a PO number.

Influence: She looks like a finance gatekeeper for payment and invoicing, not the decision-maker. Edward Cleave led the customer view on price and notice.

Watch: The evidence does not show a reply, a PO number or payment on either invoice. The first was due 8 Oct 2026, which has passed. The second is due 21 Oct 2026.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

Organisation	Title	Role	Email
Brightcombe Veterinary	Finance Manager	finance	pauline.northey@brightcombe.example

CRMmade from

Activity

22 Sep 2026eventRevenue leaders roundtable Alice Brewer, Louise Pring, Eamon Burke, Sarah Northcott, Pradeep Menon, Margaret Cleland, Toby Mellor, Catherine Mayo, Gordon McInnes, Thomas Schumacher, Gary Pellegrin, Nicole Dahl, Colin Airey, Nathan Booth, Lukas Hartwig, Rebecca Nuttall, Kirsty Hepworth, Gillian Thewlis, Rhys Gulliver, Imran Qureshi, Liz Waddington, Noor el Amrani, Amy Royle, Gail Moorcroft, Nathan Hulme, Lorna Cairns, Vincent Ackerley, Orla Mannion, Glenn Wojcik, Pauline Northey, Marisol Ybarra, Monique Jefferson, Dennis Mrozek, Jens Krause, Kristen Haugen, Gijs Koster, Marie Wouters, Mette Kjær, Brandon Russell, Vicky Brearley, Ade Ogunleye, Toby Carswell, Ed Eccles, Brandon Sullivan, Marie Goossens, Polly Illingworth, Gregory Hasselbeck, Matt Colenso, Carl Whittle, Samuel Adeyemi, Clara Hoskins, Siobhán Nolan, Bas Kuijpers, Joanne Unwin, Jade Kenwright, Liam Corner, Monique Fairley, Dana Kurtz+55
21 Sep 2026email threadInvoice: annual subscription Rachel Dunmore, Pauline Northey
21 Sep 2026invoiceINV-248-0002 Pauline Northey
8 Sep 2026email threadInvoice from BG-Demo Leah Brandt, Pauline Northey
8 Sep 2026invoiceINV-248-0001 Pauline Northey
13 Aug 2026callBrightcombe Veterinary / BG-Demo – Negotiation Sophie Ling, Owen Tallis, Edward Cleave, Rosalind Pidgeon, Pauline Northey+2

CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Viz connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Viz Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	300
People at customers	1,880
BG-Demo staff records (in post and leavers)	65
Calls	2,593
Email threads	3,882
Support tickets	1,502
Documents	1,582
Deals	403
Invoices	365
Events	49
News items	147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

Who to contact

Email info@b-viz.com or talk to your B-Viz account team. Tell us the page address and what looked wrong; a screenshot helps.

Help