Rupert Haines

Person

Chief Executive and CRM economic buyer at Larkspire Software. He decides on price and paper, reads final terms himself and defers to Ellie Marchant on support. He has not yet replied to the 8 Oct 2026 Starter renewal notice.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Chief Executive and CRM economic buyer at Larkspire Software. He decides on price and paper, reads final terms himself and defers to Ellie Marchant on support. He has not yet replied to the 8 Oct 2026 Starter renewal notice.

Role: Chief Executive at Larkspire Software, recorded in the CRM as economic buyer. He signed off the Starter deal after the Dec 2025 negotiation and has a platform user account, not an admin, created 18 Jan 2026.

Influence: he decides, but only after reading the final paper. He asked for the total price, the freshness commitment and cancellation wording in writing, and wanted Ellie to review the order form before signing. He prefers email to calls.

Watch: the Starter renewal notice of 8 Oct 2026 asks for agreement by 30 Dec 2026 and shows no reply from him. The evidence does not show whether the renewal is executed. Keep Ellie involved.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

Organisation	Title	Role	Email
Larkspire Software	Chief Executive	Economic buyer	rupert.haines@larkspire.example

CRMmade from

Activity

Upcoming
27 Oct 2026upcoming callLarkspire Software / BG-Demo – Renewal Elena Novak, Sophie Ling, Rupert Haines, Ellie Marchant, Tessa Goring+2
Held
8 Oct 2026email threadYour Starter subscription renewal Elena Novak, Sophie Ling, Rupert Haines
22 Dec 2025email threadOrder form for review before Christmas Sophie Ling, Rupert Haines
8 Dec 2025callLarkspire Software / BG-Demo – Negotiation Sophie Ling, Owen Tallis, Rupert Haines, Ellie Marchant, Tessa Goring+2
19 Nov 2025email threadProposal for Larkspire Software Sophie Ling, Ellie Marchant, Rupert Haines
17 Nov 2025callLarkspire Software / BG-Demo – Proposal Sophie Ling, Ellie Marchant, Rupert Haines
7 Oct 2025callLarkspire Software / BG-Demo – Discovery Sophie Ling, Ellie Marchant, Rupert Haines

CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Viz connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Viz Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	300
People at customers	1,880
BG-Demo staff records (in post and leavers)	65
Calls	2,593
Email threads	3,882
Support tickets	1,502
Documents	1,582
Deals	403
Invoices	365
Events	49
News items	147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

Who to contact

Email info@b-viz.com or talk to your B-Viz account team. Tell us the page address and what looked wrong; a screenshot helps.

Help