Lotte van Dam
Person
Kralingse Expeditie · user
Lotte van Dam is a retail-side user at Kralingse Expeditie, not an admin. She has been a positive voice since the Nov 2025 demo, and reported a duplicate importer records ticket in May 2026 that closed without her confirming the fix.
Who they are
Insight
As at Fri 9 Oct 2026Lotte van Dam is a retail-side user at Kralingse Expeditie, not an admin. She has been a positive voice since the Nov 2025 demo, and reported a duplicate importer records ticket in May 2026 that closed without her confirming the fix.
Role: Senior Account Manager, Retail, in Rotterdam. The CRM role is user, and her platform account was created on 16 Jan 2026 with no admin rights. She attended the 24 Nov 2025 demo and the 23 Mar 2026 training.
Influence: She shapes adoption in the retail team rather than purchasing. She said the product would have saved her three places of checking, and she accepted further retail training, noting that several colleagues already use B-Viz.
Watch: The duplicate importer ticket closed on 12 Jun 2026 with no customer confirmation. The evidence does not show whether she confirmed the retail training slot, or whether the fix held.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Kralingse Expeditie | Senior Account Manager, Retail | user | lotte.vandam@kralingse.example |
Activity
- 22 May 2026ticketDuplicate importer records and wrong exception status
- 23 Mar 2026callKralingse Expeditie / BG-Demo – Training
- 18 Mar 2026email threadTraining session for the retail team
- 26 Nov 2025email threadDemo follow-up and questions from your team
+2 - 24 Nov 2025callKralingse Expeditie / BG-Demo – Demo+2