Who they are
Insight
As at Fri 9 Oct 2026Jade Vowles is Marlcliff's admin and a champion. She built the margin dashboard that helped win the Growth renewal, and she asked 26% of the organisation's questions over the last 12 months, a key-person risk.
Role: CRM and Reporting Analyst in Bristol, CRM role admin, platform user since 15 Dec 2025. She inherited the admin role with few notes and was the only admin as of the 28 Apr 2026 renewal call.
Influence: She is not the buyer. Nigel Fairbrother, Finance Director, decides, and the 28 Apr 2026 call shows her margin dashboard, which flagged four loss-making contracts, changed his position on renewal. She raises tickets and briefs her team.
Watch: She asked 26% of the organisation's questions over the last 12 months and 25% over the last 90 days, so usage leans on her. Nigel wants usage and value figures before next June, and Jade's admin view is to be used to check the usage page.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Marlcliff Security Services | CRM and Reporting Analyst | admin | jade.vowles@marlcliff.example |
Activity
- Upcoming
- 30 Oct 2026upcoming callMarlcliff Security Services / BG-Demo – QBR
+2
- Held
- 30 Jul 2026email threadFollowing up on the QBR
+1
- 29 Jul 2026callMarlcliff Security Services / BG-Demo – QBR
+1
- 1 May 2026email threadFollowing up on the quarterly review
+1
- 30 Apr 2026callMarlcliff Security Services / BG-Demo – QBR
+1
- 28 Apr 2026callMarlcliff Security Services / BG-Demo – Renewal
+3
- 10 Feb 2026callMarlcliff Security Services / BG-Demo – QBR
+2
- 7 Jan 2026callMarlcliff Security Services / BG-Demo – Training
+2
- 31 Dec 2025email threadScheduling B-Viz training for your team