Toby Cowell
Person
Wrenfield Property Management · admin
Toby Cowell is Wrenfield's Data Analyst and platform admin. He did the hands-on connector validation in onboarding and asks 17% of the organisation's questions over the last 90 days, so he is a key-person risk as well as an active user.
Who they are
Insight
As at Fri 9 Oct 2026Toby Cowell is Wrenfield's Data Analyst and platform admin. He did the hands-on connector validation in onboarding and asks 17% of the organisation's questions over the last 90 days, so he is a key-person risk as well as an active user.
Role: Data Analyst, CRM role admin, platform user created 1 Mar 2026. He reviewed ticket, call recorder and CRM samples and carries the validation work for go-live.
Influence: he shapes how B-Viz is used day to day. Hugh Fenton, Head of Data, spoke about value on the demo call. The evidence does not show who holds budget or signs.
Watch: Toby asked 231 of 1263 questions over the last 12 months (18%) and 124 of 734 in the last 90 days (17%). His limited availability slowed connector scheduling in March 2026. He also asked for an open-tickets dashboard filter in May 2026.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Wrenfield Property Management | Data Analyst | admin | toby.cowell@wrenfield.example |
Activity
- 18 Jun 2026eventBG-Demo webinar
+38 - 11 Jun 2026eventBG-Demo Customer Day London
+116 - 13 May 2026ticketFilter for open tickets
- 31 Mar 2026callWrenfield Property Management / BG-Demo – Onboarding
- 26 Mar 2026callWrenfield Property Management / BG-Demo – Onboarding
- 19 Mar 2026email threadConnector setup, next steps
- 18 Mar 2026callWrenfield Property Management / BG-Demo – Onboarding
- 12 Mar 2026email threadScheduling your connector setup
- 11 Mar 2026callWrenfield Property Management / BG-Demo – Onboarding
- 18 Dec 2025email threadDemo follow-up
+2 - 18 Dec 2025callWrenfield Property Management / BG-Demo – Demo+2