Ruth Ackroyd
Person
Dunholm Precision · champion
Ruth Ackroyd is the champion and day-to-day buyer at Dunholm Precision. Her managing director defers to her view of value. She wants evidence, not assurances, and refuses renewal talk in check-ins. Her platform user was deactivated on 29 Jun 2026.
Who they are
Insight
As at Fri 9 Oct 2026Ruth Ackroyd is the champion and day-to-day buyer at Dunholm Precision. Her managing director defers to her view of value. She wants evidence, not assurances, and refuses renewal talk in check-ins. Her platform user was deactivated on 29 Jun 2026.
Role: Head of Customer Operations in Sheffield, tagged champion in the CRM. She owns the customer side of audits and was the buyer from the 26 Jun 2024 discovery call. She was a platform admin, and her user was created on 1 Dec 2024 and deactivated on 29 Jun 2026.
Influence: Stuart Kenyon, the managing director, signs but relies on her judgement. At the 23 Apr 2026 QBR he left once she confirmed it works. She sets conditions, such as itemised figures, real data and line-level evidence.
Watch: Her 18 May 2026 check-in raised a usage dip she did not accept without evidence. She said she does not want a renewal conversation in a check-in. The evidence does not show why her user was deactivated or how the renewal order form stands.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Dunholm Precision | Head of Customer Operations | champion | ruth.ackroyd@dunholm.example |
Activity
- 18 May 2026callDunholm Precision / BG-Demo – Check In
- 12 May 2026email threadScheduling a check-in
- 24 Apr 2026ticketBulk update functionality for customer records
- 24 Apr 2026email threadFollow-up from the QBR
+1 - 23 Apr 2026callDunholm Precision / BG-Demo – QBR+1
- 24 Mar 2026email threadNotes from our check-in
- 23 Mar 2026callDunholm Precision / BG-Demo – Check In
- 19 Mar 2026eventBG-Demo webinar
+41 - 12 Mar 2026email threadInvitation: BG-Demo webinar on Thursday 19 March 2026
- 24 Feb 2026eventRevenue leaders roundtable
+54 - 19 Feb 2026eventBG-Demo webinar
+40 - 7 Feb 2026email threadInvitation: revenue leaders roundtable in London
- 6 Feb 2026email threadInvitation: BG-Demo webinar on Thursday 19 February 2026
- 27 Oct 2025callDunholm Precision / BG-Demo – QBR+1
- 21 Oct 2025email threadScheduling your quarterly review
- 20 Oct 2025callDunholm Precision / BG-Demo – Renewal
+2 - 1 Sep 2025dealDunholm Precision – Renewal
- 24 Jul 2025ticketNeed to grant audit team access urgently
- 9 Jun 2025callDunholm Precision / BG-Demo – Proposal
- 4 Jun 2025email threadTime to talk through the proposal
- 2 Jun 2025dealDunholm Precision – Expansion
- 20 May 2025email threadNotes from our check-in
- 19 May 2025callDunholm Precision / BG-Demo – Check In
- 14 May 2025email threadArranging our next check-in
- 28 Apr 2025callDunholm Precision / BG-Demo – QBR+1
- 24 Mar 2025callDunholm Precision / BG-Demo – Check In
- 20 Jan 2025callDunholm Precision / BG-Demo – Onboarding
- 14 Jan 2025callDunholm Precision / BG-Demo – Onboarding
- 7 Jan 2025callDunholm Precision / BG-Demo – Onboarding
- 16 Dec 2024callDunholm Precision / BG-Demo – Onboarding
- 10 Dec 2024email threadFollow-up from kickoff: next steps for Dunholm+1
- 9 Dec 2024callDunholm Precision / BG-Demo – Kickoff+1
- 27 Aug 2024email threadProposal for Dunholm Precision: follow-up after our call
- 27 Aug 2024callDunholm Precision / BG-Demo – Proposal
- 25 Jul 2024email threadFollow-up after the demo
+1 - 25 Jul 2024callDunholm Precision / BG-Demo – Demo+1
- 18 Jul 2024email threadBooking the demo
- 26 Jun 2024callDunholm Precision / BG-Demo – Discovery
- 19 Jun 2024email threadSetting up a discovery call
- 22 May 2024dealDunholm Precision – New