B-Viz
Jacinta Hoad

Jacinta Hoad

Person

Saltia Hardware Distributors logo Saltia Hardware Distributors · champion

Customer Service Manager at Saltia Hardware Distributors and CRM champion. Present from discovery to training, the main hands-on user, and raised three tickets. Grant Mattner, the Managing Director, agreed the terms.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Customer Service Manager at Saltia Hardware Distributors and CRM champion. Present from discovery to training, the main hands-on user, and raised three tickets. Grant Mattner, the Managing Director, agreed the terms.

Role: Customer Service Manager in Adelaide, marked champion in the CRM. She joined the discovery, demo, proposal, negotiation, kickoff, onboarding and training calls, and raised tickets on slow queries, a dashboard join and an export crash. Her platform user was created on 10 Feb 2026 and is not an admin.

Influence: She shaped the evaluation, but the decision sat with Grant Mattner and the finance team. On the 24 Dec 2025 call she said she would review the proposal with them. Grant said on 6 Jan 2026 that the terms work.

Watch: Usage was described as minimal on 13 Mar 2026, and the export crash on 24 Apr 2026 was escalated to engineering. The evidence does not show how it ended. The renewal date of 5 Feb 2027 is booked, not held.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

OrganisationTitleRoleEmail
Saltia Hardware DistributorsCustomer Service Managerchampionjacinta.hoad@saltia.example
CRMmade from

Activity

  • 11 Jun 2026eventBG-Demo Customer Day London Alice Brewer, Callum Reid, Liam Doherty, Aisha Rahman, Imogen Hartley, Kelly Sharpe, Greg Haskins, Tanya Briggs, Ravi Atherton, Kirsty Rigby, Toby Mellor, Hugh Firth, Kofi Asamoah, Priti Varma, Andrew Sugden, Claire Ackroyd, Siân Pritchard, Graham Tovey, Lee Hathaway, Gordon McInnes, Natasha Greaves, Adrian Mellor, Daan Visser, Helen Varley, Andrea Neumann, Shane Twomey, Huw Bevan, Dylan Price, Rhian Morgan, Tyler Brookes, Sandra Neale, Lindsay Pallister, Barry Coxon, Harry Kitching, Brittany Hayes, Karin Vossen, Martina Engel, Dirk Vogt, Eoin Hegarty, Maeve Doherty, Jacinta Hoad, Riley Tran, Els Van Damme, Katrien Wouters, Karen Midgley, Kevin Kershaw, Oliver Kirkby, Chris Jagger, Toby Cowell, Mark Brearley, Ian Brearley, Judith Saxton, Neil Craven, Richard Lazenby, Michelle Pomeroy, Rhys Gulliver, Lorraine Coombes, Graham Rowntree, Imran Qureshi, Leanne Partington, Phil Greenhalgh, Gregory Tanaka, Anjali Mehta, Noor el Amrani, Kerry Bramall, Gail Moorcroft, Euan Drummond, Niamh Fahy, Sinéad Kilkelly, Marloes Hendriks, Ilse de Graaf, Toby Westwood, Callum Rix, Melanie Scaife, Lynne Featherstone, Trevor Bulmer, Frank DeLuca, Beth Sawyer, Ralf Hoffmann, Kylie Dwyer, Karin Sjöberg, Linnea Holm, Annika Lund, Arnaud Janssens, Lena Becker, Jonas Lehmann, Markus Hofmann, Mike Delaney, Tyler Nguyen, Dev Malhotra, Jess Doyle, Lachlan Hutchinson, Malcolm Ridgway, Tariq Saleem, Gareth Pugh, Kwame Asante, Matthias Ebner, Dennis Wolter, Danielle Okonkwo, Lauren Pilkington, Stuart Haworth, Nadia Bashir, Carl Whittle, Kirsty Robson, Samuel Adeyemi, Clara Hoskins, Gavin Rudd, Ruud Verhoeven, Raymond Tsai, Ingrid Solberg, Pauline Metcalfe, Tracey Bainbridge, Vikram Sethi, Andy Buckley, Yara El Idrissi, Phil Catterall, Monique Fairley, Elliot Rosen, Javier OrtizAlice BrewerCallum ReidLiam Doherty+116
  • 24 Apr 2026ticketExport function crashing Jacinta Hoad, Kate OrmerodSaltia Hardware Distributors logoJacinta HoadKate Ormerod
  • 27 Mar 2026ticketHow to join orders to accounts in a dashboard Jacinta Hoad, Olivia GrantSaltia Hardware Distributors logoJacinta HoadOlivia Grant
  • 23 Mar 2026callSaltia Hardware Distributors / BG-Demo – Training Laura Penhaligon, Jacinta HoadSaltia Hardware Distributors logoLaura PenhaligonJacinta Hoad
  • 13 Mar 2026email threadTeam training session Laura Penhaligon, Jacinta HoadSaltia Hardware Distributors logoLaura PenhaligonJacinta Hoad
  • 26 Feb 2026ticketBrain is running slowly during peak hours Jacinta Hoad, Olivia GrantSaltia Hardware Distributors logoJacinta HoadOlivia Grant
  • 18 Feb 2026callSaltia Hardware Distributors / BG-Demo – Onboarding Laura Penhaligon, Riley Tran, Jacinta HoadSaltia Hardware Distributors logoLaura PenhaligonRiley TranJacinta Hoad
  • 11 Feb 2026email threadKickoff sessions confirmed Laura Penhaligon, Daniel Okafor, Jacinta Hoad, Riley TranSaltia Hardware Distributors logoLaura PenhaligonDaniel OkaforJacinta Hoad+1
  • 10 Feb 2026callSaltia Hardware Distributors / BG-Demo – Kickoff Laura Penhaligon, Daniel Okafor, Jacinta Hoad, Riley TranSaltia Hardware Distributors logoLaura PenhaligonDaniel OkaforJacinta Hoad+1
  • 6 Jan 2026callSaltia Hardware Distributors / BG-Demo – Negotiation Lewis Kerr, Owen Tallis, Grant Mattner, Jacinta HoadSaltia Hardware Distributors logoLewis KerrOwen TallisGrant Mattner+1
  • 24 Dec 2025callSaltia Hardware Distributors / BG-Demo – Proposal Lewis Kerr, Jacinta HoadSaltia Hardware Distributors logoLewis KerrJacinta Hoad
  • 10 Dec 2025email threadThanks for the demo Lewis Kerr, Hannah Lowe, Jacinta Hoad, Riley TranSaltia Hardware Distributors logoLewis KerrHannah LoweJacinta Hoad+1
  • 8 Dec 2025callSaltia Hardware Distributors / BG-Demo – Demo Lewis Kerr, Hannah Lowe, Jacinta Hoad, Riley TranSaltia Hardware Distributors logoLewis KerrHannah LoweJacinta Hoad+1
  • 19 Nov 2025callSaltia Hardware Distributors / BG-Demo – Discovery Lewis Kerr, Jacinta Hoad, Grant MattnerSaltia Hardware Distributors logoLewis KerrJacinta HoadGrant Mattner
  • 3 Nov 2025dealSaltia Hardware Distributors – New Lewis Kerr, Jacinta HoadSaltia Hardware Distributors logoLewis KerrJacinta Hoad
CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

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What the data covers

DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

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