Lieke Hermans
Person
Oosterdijk Logistiek · champion
Lieke Hermans is the champion at Oosterdijk Logistiek and an admin on the platform. She has been in every stage from discovery to the 17 Jun 2026 check-in, reports early margin gains, and is the only customer voice on the renewal call.
Who they are
Insight
As at Fri 9 Oct 2026Lieke Hermans is the champion at Oosterdijk Logistiek and an admin on the platform. She has been in every stage from discovery to the 17 Jun 2026 check-in, reports early margin gains, and is the only customer voice on the renewal call.
Role: Head of Customer Service in Venlo, marked champion in the CRM. She attended discovery, demo, onboarding, training and the 17 Jun 2026 check-in, and raised the 21 Jul 2026 refresh failure ticket. Her platform user was created on 29 Dec 2025 and is an admin.
Influence: She brought in Jeroen Coenen for the commercial side, so she shapes the deal but the CFO and Karin Vossen handled price. Stijn Gielen is the technical contact and was named as admin on the calls.
Watch: The year-end renewal rests on her relationship. The margin gain is her informal estimate, with no value case written. The September touchpoint is not evidenced. She raised HR data as a possible new connector.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Oosterdijk Logistiek | Head of Customer Service | champion | lieke.hermans@oosterdijk.example |
Activity
- Upcoming
- 13 Oct 2026upcoming callOosterdijk Logistiek / BG-Demo – Renewal
+2 - Held
- 29 Sep 2026dealOosterdijk Logistiek – Renewal
- 21 Jul 2026ticketOvernight data refresh failed
- 16 Jul 2026eventBG-Demo webinar
+53 - 17 Jun 2026callOosterdijk Logistiek / BG-Demo – Check In
- 27 Feb 2026callOosterdijk Logistiek / BG-Demo – Training
- 20 Feb 2026email threadTraining dates for Oosterdijk team
- 11 Feb 2026ticketBrain not returning expected data from my systems
- 9 Feb 2026callOosterdijk Logistiek / BG-Demo – Onboarding
- 2 Feb 2026callOosterdijk Logistiek / BG-Demo – Onboarding
- 12 Jan 2026callOosterdijk Logistiek / BG-Demo – Onboarding
- 5 Jan 2026callOosterdijk Logistiek / BG-Demo – Kickoff+1
- 27 Nov 2025email threadNext steps on contract
+2 - 26 Nov 2025callOosterdijk Logistiek / BG-Demo – Negotiation+2
- 5 Nov 2025email threadGrowth proposal
- 3 Nov 2025callOosterdijk Logistiek / BG-Demo – Proposal
- 23 Oct 2025callOosterdijk Logistiek / BG-Demo – Demo
+1 - 14 Oct 2025callOosterdijk Logistiek / BG-Demo – Demo
+1 - 23 Sep 2025callOosterdijk Logistiek / BG-Demo – Discovery
- 4 Sep 2025dealOosterdijk Logistiek – New