B-Viz
Rakesh Solanki

Rakesh Solanki

Person

Wellbrook Facilities logo Wellbrook Facilities · admin

Rakesh Solanki is Wellbrook Facilities' Systems Administrator and platform admin since 1 May 2024. He is the main technical contact, raising most support tickets and handling connector fixes. The evidence does not show him as the buyer.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Rakesh Solanki is Wellbrook Facilities' Systems Administrator and platform admin since 1 May 2024. He is the main technical contact, raising most support tickets and handling connector fixes. The evidence does not show him as the buyer.

Role: Systems Administrator in Leicester, CRM role admin, and a platform admin user. He set up the connectors at kickoff, regenerated API keys when connectors failed and asked about adding connectors and a new team.

Influence: He shapes how the product is run day to day and is a hands-on champion. The 9 Feb 2024 demo framed Clive as holding the final decision, and Rakesh's one condition was that data stays in Snowflake. The evidence does not show who signed.

Watch: Connector sync failures recur, often after API token changes on the customer side, and he was the only admin named at kickoff. Several tickets from 2026 cover duplicate records and a deletion, so data trust matters. Team growth and dashboard building point to an upgrade conversation.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

OrganisationTitleRoleEmail
Wellbrook FacilitiesSystems Administratoradminrakesh.solanki@wellbrook.example
CRMmade from

Activity

  • 15 Jul 2026ticketSlack connector missing messages Rakesh Solanki, Bethan ListerWellbrook Facilities logoRakesh SolankiBethan Lister
  • 14 Jul 2026ticketDuplicate records in HubSpot sync Rakesh Solanki, Olivia GrantWellbrook Facilities logoRakesh SolankiOlivia Grant
  • 9 Jul 2026ticketCan I share a saved search with my team? Rakesh Solanki, Kate OrmerodWellbrook Facilities logoRakesh SolankiKate Ormerod
  • 19 Jan 2026ticketHow do I restore deleted records? Rakesh Solanki, Connor WebbWellbrook Facilities logoRakesh SolankiConnor Webb
  • 4 Dec 2025ticketRequest: bulk edit for records Rakesh Solanki, Olivia GrantWellbrook Facilities logoRakesh SolankiOlivia Grant
  • 23 Sep 2025eventRevenue leaders roundtable Alice Brewer, Claire Haddon, Ellie Rowcliffe, Raj Sandhu, Ravi Atherton, Sam Yates, Luis Herrera, Fran Whiting, Ian Prendergast, Russell Bland, Sukhvinder Dhillon, Allison Pereira, Shane Twomey, Huw Bevan, Kristin Lindahl, Kenneth Fell, Rakesh Solanki, Emma Haworth, Ian Fairclough, Colin Airey, Susan Tweddle, Stefanie Lange, Felicity Gurney, Stephen Quick, Kirsty Ingham, Megan Ibbotson, Katharina Richter, Ben Ratcliffe, Nigel Fairbrother, Marloes Hendriks, Tracy Kaminski, Toby Westwood, Ellie Marchant, Janet Readman, Annika Lund, Rhodri Vaughan, Hans Kok, Terence Bradley, Emma Illingworth, Julian Ferrers, Bryony Searle, Lauren Pilkington, Nadia Bashir, Niamh Fogarty, Declan Moran, Siobhán Nolan, Ilse Smits, Kirsteen Boyd, Andy BuckleyAlice BrewerClaire HaddonEllie Rowcliffe+46
  • 18 Sep 2025eventBG-Demo webinar Alice Brewer, Jodie Sims, Robin Hatherell, Katie Halsall, Doug Fairweather, Hugh Firth, Heather Gillespie, Lindsey Ward, Helen Varley, Lee Garside, Paula Rennie, Kristin Lindahl, Rakesh Solanki, Asif Nuttall, Simon Ashworth, Charles Braithwaite, Douglas Entwistle, Niamh Fahy, Jenny Trethewey, Sofie Bech, Samina Akram, Dawn Spowage, Terence Bradley, Fiona Fairclough, Ian Dobson, Jonas Albrecht, Mark Dodds, Joost van der LindenAlice BrewerJodie SimsRobin Hatherell+25
  • 3 Jul 2025email threadDashboard save error Bethan Lister, Rakesh SolankiWellbrook Facilities logoBethan ListerRakesh Solanki
  • 2 Jul 2025ticketHow do I filter by date in a query? Rakesh Solanki, Bethan ListerWellbrook Facilities logoRakesh SolankiBethan Lister
  • 19 Jun 2025eventBG-Demo webinar Alice Brewer, Toby Underwood, Noel Cronin, Melvin Goh, Patricia Gleave, Asif Jagger, Josh Pearce, Elaine Turvey, Jasmine Coleman, Donal Coughlan, Clive Wardle, Rakesh Solanki, Emma Haworth, Ian Fairclough, Lindsay Pallister, Nathan Booth, Glenys Routledge, Gavin Tyldesley, Julie Wardhaugh, Jolien van Dijk, Wim Goossens, Rebecca Ainsworth, Richard Lazenby, Nigel Fairbrother, Fraser Moncrieff, Monique Jefferson, Giles Brockway, Faye Metcalfe, Ade Ogunleye, Deepa Chauhan, Bernadette Lowry, Bryony Searle, Declan Moran, Ronan Healy, Petra LüdersAlice BrewerToby UnderwoodNoel Cronin+32
  • 23 May 2025ticketHelpdesk connector not syncing Rakesh Solanki, Olivia GrantWellbrook Facilities logoRakesh SolankiOlivia Grant
  • 7 Apr 2025ticketHow do I export data from the brain? Rakesh Solanki, Bethan ListerWellbrook Facilities logoRakesh SolankiBethan Lister
  • 3 Apr 2025email threadConnector sync issue Connor Webb, Rakesh SolankiWellbrook Facilities logoConnor WebbRakesh Solanki
  • 2 Apr 2025ticketNew user access provisioning Rakesh Solanki, Connor WebbWellbrook Facilities logoRakesh SolankiConnor Webb
  • 18 Dec 2024ticketSlow search performance Rakesh Solanki, Bethan ListerWellbrook Facilities logoRakesh SolankiBethan Lister
  • 19 Nov 2024ticketAdding a new team to the brain Rakesh Solanki, Bethan ListerWellbrook Facilities logoRakesh SolankiBethan Lister
  • 11 Nov 2024ticketDuplicate site entries in results Rakesh Solanki, Bethan ListerWellbrook Facilities logoRakesh SolankiBethan Lister
  • 26 Sep 2024ticketConnector sync: audit records not loading Rakesh Solanki, Bethan ListerWellbrook Facilities logoRakesh SolankiBethan Lister
  • 12 Sep 2024ticketConnector failures in Zendesk sync Rakesh Solanki, Bethan ListerWellbrook Facilities logoRakesh SolankiBethan Lister
  • 13 Jun 2024eventBG-Demo Customer Day Nell Ashcombe, Craig Paterson, Scott Galbraith, Calum Sneddon, Pamela Lyall, Ed Duckworth, Kirsty Rigby, Elliot Allott, Ravi Riley, Yasmin Openshaw, Helen Varley, Lee Garside, Paula Rennie, Anita Mistry, Clive Wardle, Rakesh Solanki, Aaron Graham, Holly Garside, Vincent Ackerley, Nichola Hogg, Chantelle Errington, Lily Harker, Aaron Crowther, Deborah Cockcroft, Matt Colenso, Nadia Bashir, Carl Whittle, Becky Tattersall, Jade Kenwright, Anthony Garrow, Kayleigh RobertsNell AshcombeCraig PatersonScott Galbraith+28
  • 5 Jun 2024callWellbrook Facilities / BG-Demo – Training Callie Brennan, Anita Mistry, Rakesh SolankiWellbrook Facilities logoCallie BrennanAnita MistryRakesh Solanki
  • 31 May 2024ticketUser access provisioning Rakesh Solanki, Bethan ListerWellbrook Facilities logoRakesh SolankiBethan Lister
  • 21 May 2024callWellbrook Facilities / BG-Demo – Onboarding Callie Brennan, Rakesh SolankiWellbrook Facilities logoCallie BrennanRakesh Solanki
  • 13 May 2024email threadWellbrook implementation kickoff Callie Brennan, Rakesh SolankiWellbrook Facilities logoCallie BrennanRakesh Solanki
  • 8 May 2024callWellbrook Facilities / BG-Demo – Kickoff Callie Brennan, Marcus Bell, Anita Mistry, Rakesh SolankiWellbrook Facilities logoCallie BrennanMarcus BellAnita Mistry+1
  • 9 Feb 2024callWellbrook Facilities / BG-Demo – Demo Priya Raman, Tobias Renwick, Anita Mistry, Rakesh SolankiWellbrook Facilities logoPriya RamanTobias RenwickAnita Mistry+1
CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

Who to contact

Email info@b-viz.com or talk to your B-Viz account team. Tell us the page address and what looked wrong; a screenshot helps.
Help

Ask B

B-Viz · read-only