Who they are
Insight
As at Fri 9 Oct 2026Spencer Gaunt is Operations Director at Haddon Rook Logistics and the account's champion. He attended most calls from discovery to training and asks 40% of the organisation's questions, which is a key-person risk.
Role: Operations Director in Northampton, recorded as champion in the CRM. He led the buying conversations, agreed the Starter kickoff plan and delegated access setup to Tyler Brookes. His platform user is not an admin.
Influence: Janice Haddon, Managing Director, led the commercial questions on price, payment and term. Spencer shapes scope and day-to-day use. On 6 Feb 2026 he said a single view of calls, invoices and delivery notes would save time, which is a ready value case for renewal.
Watch: He asked 35% of questions in the last 90 days, so use depends heavily on him. The evidence does not show a signed order form, and no tickets are recorded for him.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Haddon Rook Logistics | Operations Director | champion | spencer.gaunt@haddonrook.example |
Activity
- Upcoming
- 16 Oct 2026upcoming callHaddon Rook Logistics / BG-Demo – Check In
- 26 Oct 2026upcoming callHaddon Rook Logistics / BG-Demo – Renewal
+1
- Held
- 8 Oct 2026dealHaddon Rook Logistics – Renewal
- 6 Feb 2026callHaddon Rook Logistics / BG-Demo – Training
- 30 Jan 2026callHaddon Rook Logistics / BG-Demo – Onboarding
- 23 Jan 2026callHaddon Rook Logistics / BG-Demo – Onboarding
- 16 Jan 2026email threadKickoff notes and next steps
- 15 Jan 2026callHaddon Rook Logistics / BG-Demo – Kickoff
- 4 Dec 2025callHaddon Rook Logistics / BG-Demo – Negotiation
+2
- 20 Nov 2025callHaddon Rook Logistics / BG-Demo – Proposal
- 13 Nov 2025email threadProposal call next week
- 27 Oct 2025callHaddon Rook Logistics / BG-Demo – Demo
+1
- 22 Oct 2025email threadLet's get a demo in the diary
- 7 Oct 2025callHaddon Rook Logistics / BG-Demo – Discovery
- 18 Sep 2025dealHaddon Rook Logistics – New