B-Viz
Ruben Dekker

Ruben Dekker

Person

Veenendrecht Payments logo Veenendrecht Payments · admin

Ruben is the data engineer and platform admin at Veenendrecht Payments. He owns Snowflake access and connectors, raises most tickets, and asked 17% of questions in the last 90 days. A payment connector authentication ticket is open.

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Who they are

Insight

As at Fri 9 Oct 2026

Ruben is the data engineer and platform admin at Veenendrecht Payments. He owns Snowflake access and connectors, raises most tickets, and asked 17% of questions in the last 90 days. A payment connector authentication ticket is open.

Role: Data Engineer in Utrecht, CRM role admin, platform admin since 5 Feb 2026. He owned the Snowflake role request and connector scope, and attends QBRs.

Influence: technical gatekeeper rather than signer. Pieter de Groot, the CFO, is the one pressing for a value case before renewal on 5 Feb 2027. Eline Bakker leads as champion.

Watch: he asked 1042 of 5428 questions over the last 12 months, 19%, so he is a sizeable share of use. His 8 Oct 2026 ticket on a payment connector authentication failure awaits new credentials, so transaction data is stale. He has also asked about add-on users.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

OrganisationTitleRoleEmail
Veenendrecht PaymentsData Engineeradminruben.dekker@veenendrecht.example
CRMmade from

Activity

  • 8 Oct 2026ticketPayment connector not loading data Ruben Dekker, Olivia GrantVeenendrecht Payments logoRuben DekkerOlivia Grant
  • 6 Oct 2026ticketHow do I export merchant data from dashboards Ruben Dekker, Bethan ListerVeenendrecht Payments logoRuben DekkerBethan Lister
  • 31 Jul 2026ticketPricing and billing on additional users Ruben Dekker, Olivia GrantVeenendrecht Payments logoRuben DekkerOlivia Grant
  • 2 Jul 2026ticketXero connector stopped syncing Ruben Dekker, Olivia GrantVeenendrecht Payments logoRuben DekkerOlivia Grant
  • 23 Jun 2026callVeenendrecht Payments / BG-Demo – QBR Elena Novak, Matteo Ricci, Eline Bakker, Pieter de Groot, Ruben DekkerVeenendrecht Payments logoElena NovakMatteo RicciEline Bakker+2
  • 26 May 2026eventRevenue leaders roundtable Alice Brewer, Kofi Mensah, Ellie Rowcliffe, Derek Imrie, Priti Marsden, Brendan O'Mahony, Natasha Pryor, Imran Hussain, Daan Visser, Ruben Dekker, Andrew Pickering, Allison Pereira, Cian O'Leary, Shane Twomey, Dylan Price, Jonathan Marsden, Anita Mistry, Luke Oakes, Lindsay Pallister, Hector Villarreal, Diarmuid Kenny, Jens Maes, Jas Dhillon, Darragh Quinlan, Laurent Brisset, Rebecca Nuttall, Dan Kitching, Rebecca Ainsworth, Gillian Thewlis, Stuart Kitson, Thijs Brouwer, Julia Obermaier, Bas Vermeulen, Alexandra Peck, Margaret Crisp, Lynne Featherstone, Frank DeLuca, Birgit Wolff, Kylie Dwyer, Erik Wallin, Wesley Calhoun, Priscilla Adams, Suresh Pillai, Darryl MacKinnon, Jess Mitchell, Fiona Ingham, Vicky Eccles, Ed Kershaw, Desmond Oyelaran, Shauna Pettibone, Douglas Forsyth, Femi Olatunji, Joost van der Linden, Mirjam Hendriks, Ailsa Dunlop, Petra Lüders, Julia HartmannAlice BrewerKofi MensahEllie Rowcliffe+54
  • 4 May 2026email threadInvitation: Revenue leaders roundtable, London Alice Brewer, Ruben DekkerVeenendrecht Payments logoAlice BrewerRuben Dekker
  • 26 Mar 2026callVeenendrecht Payments / BG-Demo – Training Laura Penhaligon, Daan Visser, Ruben DekkerVeenendrecht Payments logoLaura PenhaligonDaan VisserRuben Dekker
  • 16 Mar 2026callVeenendrecht Payments / BG-Demo – Onboarding Laura Penhaligon, Ruben Dekker, Eline BakkerVeenendrecht Payments logoLaura PenhaligonRuben DekkerEline Bakker
  • 13 Mar 2026ticketHow do I add more connectors? Ruben Dekker, Kate OrmerodVeenendrecht Payments logoRuben DekkerKate Ormerod
  • 11 Mar 2026callVeenendrecht Payments / BG-Demo – Onboarding Laura Penhaligon, Ruben Dekker, Eline BakkerVeenendrecht Payments logoLaura PenhaligonRuben DekkerEline Bakker
  • 24 Feb 2026callVeenendrecht Payments / BG-Demo – Onboarding Laura Penhaligon, Ruben Dekker, Eline BakkerVeenendrecht Payments logoLaura PenhaligonRuben DekkerEline Bakker
  • 18 Feb 2026callVeenendrecht Payments / BG-Demo – Onboarding Laura Penhaligon, Ruben Dekker, Eline BakkerVeenendrecht Payments logoLaura PenhaligonRuben DekkerEline Bakker
  • 10 Feb 2026email threadOnboarding session scheduling Laura Penhaligon, Ruben DekkerVeenendrecht Payments logoLaura PenhaligonRuben Dekker
  • 25 Nov 2025email threadFollowing up on the demo Matteo Ricci, Hannah Lowe, Eline Bakker, Ruben Dekker, Daan VisserVeenendrecht Payments logoMatteo RicciHannah LoweEline Bakker+2
  • 24 Nov 2025callVeenendrecht Payments / BG-Demo – Demo Matteo Ricci, Hannah Lowe, Eline Bakker, Ruben Dekker, Daan VisserVeenendrecht Payments logoMatteo RicciHannah LoweEline Bakker+2
  • 16 Jan 2025eventBG-Demo webinar Sofia Marchetti, Imogen Hartley, Margaret Cleland, Sarah Hollis, Phoebe Lacey, Kylie Bannister, Hugh Firth, Mandy Gasson, Ruben Dekker, Andrew Pickering, Sunita Bains, Paula Rennie, Craig Holt, Victor Nunes, Stacey Corless, Charlotte Haigh, Pam Willetts, Keith Robson, Wouter Smits, Stephen Arden, Kayleigh Pounder, Janet Readman, Jess Kennedy, Dennis Wolter, Fiona Drummond, Ailsa Dunlop, Liam CornerSofia MarchettiImogen HartleyMargaret Cleland+24
  • 23 Dec 2024email threadInvitation: BG-Demo webinar in January Sofia Marchetti, Ruben DekkerVeenendrecht Payments logoSofia MarchettiRuben Dekker
  • 21 Nov 2024eventBG-Demo webinar Sofia Marchetti, Richard Thorne, Paul Rigby, Sarah Hollis, Sam Yates, Doug Fairweather, Ruben Dekker, Andrew Pickering, Donal Coughlan, Dylan Price, Hayley Staniland, Stijn Gielen, Kirsty Ingham, Divya Raval, Leanne Moss, Nina Barden, Jelle Bouma, Zoe Hocking, Birgit Wolff, Lynsey Bainbridge, Annika Lund, Emyr Hopkins, Lawrence Chen, Padraig Daly, Neil Ashworth, Saskia Mendes, Lauren Pilkington, Femi Olatunji, Fiona Drummond, Anthony Garrow, Tracey BainbridgeSofia MarchettiRichard ThornePaul Rigby+28
CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

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