Sukhvinder Dhillon
Person
Ardenmore Pension Administration · admin
Sukhvinder Dhillon is Ardenmore's systems analyst and admin, the hands-on owner of the Starter set-up and support tickets. Not the budget holder, but a large share of questions. The platform account was deactivated on 29 Aug 2025.
Who they are
Insight
As at Fri 9 Oct 2026Sukhvinder Dhillon is Ardenmore's systems analyst and admin, the hands-on owner of the Starter set-up and support tickets. Not the budget holder, but a large share of questions. The platform account was deactivated on 29 Aug 2025.
Role: Pensions Systems Analyst in Birmingham and the CRM admin. Main hands-on contact for connector access, onboarding and support tickets, and the sole day-to-day owner from the start.
Influence: Not a budget holder; Elaine Turvey, the Finance Director, and Harjit Bains led the renewal conversations. Sukhvinder asked 14% of the organisation's questions in the earlier window and 13% in the later one (1062 of 8018).
Watch: Harjit left, and Sukhvinder became main admin. At the Jan 2025 QBR, Sukhvinder said a good chunk of the four active users is him. The platform account was deactivated on 29 Aug 2025, when the term ended; the evidence does not show why or whether the subscription renewed.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Ardenmore Pension Administration | Pensions Systems Analyst | admin | sukhvinder.dhillon@ardenmore.example |
Activity
- 23 Sep 2025eventRevenue leaders roundtable
+46 - 10 Jul 2025callArdenmore Pension Administration / BG-Demo – QBR
+1 - 12 Jun 2025eventBG-Demo Customer Day
+58 - 3 Mar 2025ticketStale data in the brain
- 20 Feb 2025eventBG-Demo webinar
+30 - 17 Feb 2025ticketAdding new users to the brain
- 6 Feb 2025email threadInvitation: BG-Demo webinar on 20 Feb 2025
- 15 Jan 2025email threadFollow-up from the quarterly review+1
- 14 Jan 2025callArdenmore Pension Administration / BG-Demo – QBR+1
- 14 Nov 2024ticketMissing data in scheme records
- 30 Oct 2024ticketHubSpot connector sync not working
- 15 Jul 2024email threadFollow-up from our review call
+2 - 12 Jul 2024callArdenmore Pension Administration / BG-Demo – QBR+2
- 1 Jul 2024ticketSearch filtering not working correctly
- 5 Jun 2024ticketHubSpot connector stopped syncing
- 10 May 2024ticketData not refreshing
- 29 Feb 2024ticketHow to export search results as CSV
- 17 Jan 2024email threadFollow-up from our check-in call+2
- 16 Jan 2024callArdenmore Pension Administration / BG-Demo – QBR+2
- 23 Oct 2023ticketInvoice query
- 19 Oct 2023ticketSetting up admin role access
- 19 Oct 2023callArdenmore Pension Administration / BG-Demo – Training
- 10 Oct 2023callArdenmore Pension Administration / BG-Demo – Onboarding
- 3 Oct 2023email threadOnboarding: access and mapping session
- 3 Oct 2023callArdenmore Pension Administration / BG-Demo – Onboarding
- 29 Sep 2023email threadOnboarding: next steps and access
- 25 Sep 2023callArdenmore Pension Administration / BG-Demo – Onboarding
- 19 Sep 2023callArdenmore Pension Administration / BG-Demo – Onboarding
- 14 Sep 2023email threadOnboarding session: finding a time
- 11 Sep 2023callArdenmore Pension Administration / BG-Demo – Onboarding
- 5 Sep 2023email threadOnboarding session: when suits you
- 5 Sep 2023email threadKickoff follow-up and access for the first refresh
+2 - 4 Sep 2023callArdenmore Pension Administration / BG-Demo – Kickoff+2