Who they are
Insight
As at Fri 9 Oct 2026Natasha Greaves is a Beauty client manager at Thackwray Logistics and a hands-on user, not an admin. She has raised four tickets, including an access error in Aug 2026, and has not replied to any of four BG-Demo invitations.
Role: Client Manager, Beauty, with a CRM role of user and a platform account that is not an admin. She uses B-Viz for brand-review questions on returns.
Influence: she shapes day-to-day use, not the contract. On the 30 May 2025 training call she saved a page of open beauty returns tickets and said the answer exposed a long-open ticket.
Watch: her 5 Aug 2026 report of a permission error on beauty brand figures was solved on 18 Aug 2026, but the record does not show the fix. First response took 367 minutes.
Watch: the evidence shows no reply to any of the four invitations, including the May 2026 customer story request, so her appetite to act as a reference is unknown.
Note: a Jul 2026 ticket describes her as a new team member, though her platform account dates from 4 Apr 2025.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Thackwray Logistics | Client Manager, Beauty | user | natasha.greaves@thackwray.example |
Activity
- 5 Aug 2026ticketAccess denied for beauty brand data
- 8 Jul 2026ticketNew user access request
- 11 Jun 2026eventBG-Demo Customer Day London
+116
- 21 May 2026email threadInvitation: BG-Demo Customer Day London, 11 Jun 2026
- 19 Mar 2026eventBG-Demo webinar
+41
- 24 Feb 2026eventRevenue leaders roundtable
+54
- 2 Feb 2026email threadInvitation to our Revenue leaders roundtable in London
- 19 Jan 2026ticketCan't filter by brand in the dashboard
- 12 Jun 2025eventBG-Demo Customer Day
+58
- 30 May 2025callThackwray Logistics / BG-Demo – Training
- 27 May 2025email threadInvitation: BG-Demo Customer Day
- 15 Apr 2025ticketHow to use the search feature
- 18 Apr 2024eventBG-Demo webinar
+11
- 28 Mar 2024email threadInvitation: BG-Demo webinar on 18 Apr 2024