Who they are
Insight
As at Fri 9 Oct 2026Graham Tovey is Brimscombe Energy's Chief Customer Officer and the CRM economic buyer for the Enterprise subscription. He signs only with Siân Pritchard's view, wants early warning of changes, and has questioned price and seat use ahead of the renewal.
Role: Chief Customer Officer and executive sponsor, recorded in the CRM as economic buyer. He has a platform user account created 10 Jan 2025, not an admin. He is on 13 calls and 21 email threads.
Influence: he decides, but defers to Siân Pritchard. In calls and threads he repeats that he will not sign without her view. Mandy Gasson joins him on ledger and seat questions.
Watch: on 1 Sep 2026 he called the renewal increase larger than expected and usage softer. He wants confirmed figures only, a measured value case, Ofgem complaint handling covered, and to be told early. Signing is pencilled for 20 Nov 2026. The evidence does not show the outcome.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brimscombe Energy | Chief Customer Officer | Economic buyer | graham.tovey@brimscombe.example |
Activity
- Upcoming
- 29 Oct 2026upcoming callBrimscombe Energy / BG-Demo – Renewal
+1
- Held
- 1 Oct 2026callBrimscombe Energy / BG-Demo – Renewal
+2
- 29 Sep 2026email threadFinding a time to talk about your renewal
- 29 Sep 2026email threadBrimscombe renewal: billing and purchase order
- 24 Sep 2026email threadFollow-up from the quarterly review
+2
- 23 Sep 2026callBrimscombe Energy / BG-Demo – QBR
+2
- 16 Sep 2026email threadYour Enterprise renewal: next steps
- 15 Sep 2026callBrimscombe Energy / BG-Demo – Renewal
+3
- 11 Sep 2026email threadRenewal conversation: finding a time
- 1 Sep 2026email threadYour renewal from January
+1
- 29 Jun 2026email threadThanks for the QBR: notes and next steps
+1
- 26 Jun 2026callBrimscombe Energy / BG-Demo – QBR
+1
- 11 Jun 2026eventBG-Demo Customer Day London
+116
- 22 May 2026email threadInvitation: BG-Demo Customer Day London, Thursday 11 June 2026
- 26 Mar 2026email threadFollow-up from the QBR
+2
- 25 Mar 2026callBrimscombe Energy / BG-Demo – QBR
+2
- 17 Feb 2026callBrimscombe Energy / BG-Demo – QBR
+2
- 11 Feb 2026email threadQuarterly business review: scheduling
- 17 Dec 2025email threadRenewal order form for your signature
- 26 Nov 2025callBrimscombe Energy / BG-Demo – Renewal
+1
- 18 Nov 2025email threadFinding a time to talk about the renewal
- 15 Oct 2025callBrimscombe Energy / BG-Demo – Renewal
+1
- 10 Oct 2025email threadBrimscombe Energy: your Enterprise renewal
- 8 Oct 2025email threadRenewal conversation: finding a time
- 24 Sep 2025email threadFollow-up from the quarterly review
+2
- 23 Sep 2025callBrimscombe Energy / BG-Demo – QBR
+2
- 3 Jul 2025email threadFollowing up on our QBR
+2
- 2 Jul 2025callBrimscombe Energy / BG-Demo – QBR
+2
- 23 Dec 2024email threadOrder form for signature
- 2 Dec 2024email threadFollowing up on our negotiation call
+1
- 2 Dec 2024callBrimscombe Energy / BG-Demo – Negotiation
+1
- 25 Nov 2024email threadTime to talk through terms
- 31 Oct 2024email threadBrimscombe proposal: follow-up and questions
- 30 Oct 2024callBrimscombe Energy / BG-Demo – Proposal
- 19 Sep 2024eventBG-Demo webinar
+24
- 25 Aug 2024email threadInvitation: BG-Demo webinar on Thursday 19 Sep 2024