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Nicola Brearley

Nicola Brearley

Person

Harcastle Environmental logo Harcastle Environmental · champion

Nicola is Harcastle's day-to-day champion and an admin. She drives adoption and backs renewal, but says she cannot commit budget alone. Andrew Sugden, the CFO, decides, so her value case matters.

Who they are

Insight

As at Fri 9 Oct 2026

Nicola is Harcastle's day-to-day champion and an admin. She drives adoption and backs renewal, but says she cannot commit budget alone. Andrew Sugden, the CFO, decides, so her value case matters.

Role: Head of Commercial Operations in Wakefield, CRM champion, and a platform admin since 11 Apr 2025. She appears on most calls and threads and is the main driver of rollout.

Influence: she shapes the case but does not hold the budget. She repeatedly says she cannot commit money without Andrew, who will not sign before a business case is written.

Watch: she is one of a few heavy askers, a key-person risk. Usage against licences has been questioned. The 14 Sep 2026 check-in raised about ten active of sixty licensed users, and a high priority ticket she wants explained. She also raised the Tolmere acquisition, which affects the next engagement.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

CRM records

OrganisationTitleRoleEmail
Harcastle EnvironmentalHead of Commercial Operationschampionnicola.brearley@harcastle.example

Activity

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

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