Ravi Riley
Person
Tidecombe Housing · admin
Ravi Riley is Tidecombe Housing's CRM Administrator and the hands-on admin and day-to-day contact for BG-Demo. His platform account was deactivated on 28 Feb 2026, and the evidence does not show why or who replaced him.
Who they are
Insight
As at Fri 9 Oct 2026Ravi Riley is Tidecombe Housing's CRM Administrator and the hands-on admin and day-to-day contact for BG-Demo. His platform account was deactivated on 28 Feb 2026, and the evidence does not show why or who replaced him.
Role: CRM Administrator with admin rights, in the onboarding calls from March 2024. He manages user access, supplies credentials and raises most tickets, covering connector sync, data freshness, billing and access.
Influence: a working champion rather than a signer. He asked about running the brain themselves after one call, and he explains usage changes to BG-Demo. No call shows him deciding price or renewal.
Watch: his platform user was deactivated on 28 Feb 2026, yet he is still the named contact on the CRM record. He asked 160 of 1234 questions in the last 12 months window, 13% of the organisation's questions. Confirm who now administers the account.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Tidecombe Housing | CRM Administrator | admin | ravi.riley@tidecombe.example |
Activity
- 26 Feb 2026email threadData connector issue
- 25 Feb 2026ticketDuplicate tenant records appearing
- 26 Jan 2026email threadActivity drop in your account
- 23 Jan 2026ticketUnable to sync tenant records
- 7 Jan 2026ticketBilling query
- 22 Oct 2025ticketNew user access request
- 21 Oct 2025ticketBug in search results
- 29 May 2025ticketTenant records showing outdated information
- 15 May 2025eventBG-Demo webinar
+26 - 7 May 2025ticketData freshness issue
- 6 Feb 2025ticketConnector not syncing
- 9 Oct 2024ticketHow to build a custom dashboard
- 13 Jun 2024eventBG-Demo Customer Day
+28 - 16 May 2024eventBG-Demo webinar
+23 - 1 May 2024email threadBG-Demo webinar
- 12 Apr 2024callTidecombe Housing / BG-Demo – Training
- 2 Apr 2024callTidecombe Housing / BG-Demo – Onboarding
- 19 Mar 2024callTidecombe Housing / BG-Demo – Onboarding
- 14 Mar 2024email threadTechnical setup, next steps
- 12 Mar 2024callTidecombe Housing / BG-Demo – Onboarding
- 11 Dec 2023callTidecombe Housing / BG-Demo – Demo
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