Kirsty Rigby
Person
Brindlecote Insurance Brokers · user
Kirsty Rigby is an Account Manager at Brindlecote Insurance Brokers and a regular platform user, not an admin. She uses B-Viz for renewals and raises connector and performance tickets. The evidence does not show her as a budget holder.
Who they are
Insight
As at Fri 9 Oct 2026Kirsty Rigby is an Account Manager at Brindlecote Insurance Brokers and a regular platform user, not an admin. She uses B-Viz for renewals and raises connector and performance tickets. The evidence does not show her as a budget holder.
Role: Account Manager in Leeds, CRM role user, platform user since 7 Jun 2023, not an admin. She attended the 11 Apr 2023 demo and the 12 Jul 2023 training, and said she uses the brain for renewals.
Influence: Ed Duckworth led the buying conversation and Toby Underwood is the admin. Kirsty asked about exit terms in the demo, but the evidence does not show her deciding anything. Her tickets make her the early warning on data health.
Watch: Her 30 Apr 2026 ticket reports the call recordings connector failing, with no resolution documented. Her 13 Apr 2026 slow-query ticket also shows no resolution. She did not reply to the March 2024 webinar invitation.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brindlecote Insurance Brokers | Account Manager | user | kirsty.rigby@brindlecote.example |
Activity
- 11 Jun 2026eventBG-Demo Customer Day London
+116 - 30 Apr 2026ticketCall recordings connector not syncing
- 13 Apr 2026ticketPages loading slowly
- 23 Oct 2025ticketConnector not syncing recent calls
- 13 Jun 2024eventBG-Demo Customer Day
+28 - 21 Mar 2024eventBG-Demo webinar
+24 - 25 Feb 2024email threadWebinar invitation
- 12 Jul 2023callBrindlecote Insurance Brokers / BG-Demo – Training
- 11 Apr 2023email threadDemo scheduled for Brindlecote
+2 - 11 Apr 2023callBrindlecote Insurance Brokers / BG-Demo – Demo+2