Richard Thorne
Person
Fenmoor Specialty Underwriting · Economic buyer
Richard Thorne is Fenmoor's Chief Operating Officer and the economic buyer. He takes every price and scope change to the board, asks for one all-in figure, and has committed to nothing on the Enterprise upgrade or the 2026 renewal in the records.
Who they are
Insight
As at Fri 9 Oct 2026Richard Thorne is Fenmoor's Chief Operating Officer and the economic buyer. He takes every price and scope change to the board, asks for one all-in figure, and has committed to nothing on the Enterprise upgrade or the 2026 renewal in the records.
Role: COO and CRM economic buyer. He joined the 20 Mar 2024 discovery part way through and has been on the commercial calls since. His platform user was created on 1 Jul 2024, and he is not an admin.
Influence: he sets the pace. He asks for the decision required and the all-in cost in writing, then takes it to the board. On 22 Jun 2026 he questioned buying 150 licences when about fifteen people are active. He asked 4% of the organisation's questions in the last 90 days.
Watch: on 24 Jun 2026 he asked for written confirmation of £125k, and the thread shows no board date. Procurement (Louise Carver) holds the contract wording. The 14 Oct 2026 call is booked, not held, so its outcome is not described.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Fenmoor Specialty Underwriting | Chief Operating Officer | Economic buyer | richard.thorne@fenmoor.example |
Activity
- Upcoming
- 14 Oct 2026upcoming callFenmoor Specialty Underwriting / BG-Demo – Negotiation
+1 - Held
- 24 Jun 2026email threadFenmoor Enterprise order form for signature
- 23 Jun 2026email threadFenmoor Enterprise proposal and next steps+1
- 22 Jun 2026callFenmoor Specialty Underwriting / BG-Demo – Negotiation+1
- 18 Jun 2026email threadFinding a time to talk through the proposal
- 20 May 2026email threadFollow-up from the QBR
+1 - 19 May 2026callFenmoor Specialty Underwriting / BG-Demo – QBR+1
- 19 Mar 2026eventBG-Demo webinar
+41 - 18 Mar 2026callFenmoor Specialty Underwriting / BG-Demo – Exec Sponsor
+1 - 10 Mar 2026email threadFenmoor upgrade: terms and timing
- 26 Feb 2026email threadInvitation: BG-Demo webinar on Thursday 19 March 2026
- 19 Feb 2026eventBG-Demo webinar
+40 - 8 Feb 2026email threadInvitation: BG-Demo webinar on Thursday 19 February 2026
- 17 Nov 2025email threadFollowing up on Monday's QBR
- 14 Nov 2025callFenmoor Specialty Underwriting / BG-Demo – QBR
- 17 Sep 2025email threadUpgrade timing and discretionary spend
- 13 Aug 2025email threadFenmoor QBR: summary and next steps+1
- 12 Aug 2025callFenmoor Specialty Underwriting / BG-Demo – QBR+1
- 27 Jun 2025email threadFenmoor renewal order form for signature
- 10 Jun 2025email threadFollow-up on the proposal: Enterprise expansion
- 9 Jun 2025callFenmoor Specialty Underwriting / BG-Demo – Proposal
- 4 Jun 2025callFenmoor Specialty Underwriting / BG-Demo – Renewal+1
- 2 Jun 2025callFenmoor Specialty Underwriting / BG-Demo – Discovery
+1 - 30 May 2025email threadYour renewal: finding a time to talk
- 22 Apr 2025callFenmoor Specialty Underwriting / BG-Demo – Renewal+2
- 10 Apr 2025email threadArranging a renewal conversation
- 1 Apr 2025email threadYour Growth subscription renewal from 1 Jul 2025
- 22 Nov 2024email threadFollow-up: QBR+1
- 21 Nov 2024eventBG-Demo webinar
+28 - 21 Nov 2024callFenmoor Specialty Underwriting / BG-Demo – QBR+1
- 30 Oct 2024email threadInvitation: BG-Demo webinar, Thursday 21 November 2024
- 13 Jun 2024email threadFenmoor order form for signature
- 30 May 2024email threadFenmoor order form - commercial and contract points+2
- 28 May 2024callFenmoor Specialty Underwriting / BG-Demo – Negotiation+2
- 20 May 2024email threadFinding a time to talk through terms
- 8 May 2024email threadFenmoor proposal - where we stand after our call
- 7 May 2024callFenmoor Specialty Underwriting / BG-Demo – Proposal
- 20 Mar 2024email threadFenmoor and BG-Demo: where we got to after discovery
- 20 Mar 2024callFenmoor Specialty Underwriting / BG-Demo – Discovery