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Mallerstang Care logo

Mallerstang Care

Prospect£0

AI facts

As at Fri 9 Oct 2026

Mallerstang Care is a Carlisle care services prospect with no tier, no order form and no invoices. Contracted ARR, invoiced run rate and the CRM figure are all £0. There is no platform tenant, so no usage is on record, and no tickets, calls or email threads exist. The single CRM record is owned by Tom Ashdown and lists a champion and a chief executive. On 27 Aug 2024 the organisation named a new operations director for its eleven care homes.

Read from 1 news items · 2 people, newest 27 Aug 24

Profile

Updated 9 Oct 26
  • IndustryCare servicesSource: CRM company record
  • Websitemallerstang.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ cityCarlisleSource: CRM company record
  • Size380 employeesSource: CRM company record
  • CRM ownerTom AshdownSource: CRM company record · Account Executive
  • TypeProspectSource: contracts and invoices (signals) · CRM stage prospect
  • StateProspectSource: AI assessment · As at Fri 9 Oct 2026 · written 21 Oct 2026

AI opinion

As at Fri 9 Oct 2026

Prospect, because there is no contract, invoice or usage, and no conversation is on record with either CRM contact. The named champion is untested. The opportunity is an introduction to the new operations director, who may want one view across eleven homes.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

Key facts

No contracted ARR, renewal, term, open deal, contact or usage is on record for this organisation yet.

Computedmade from

Next step

As at Fri 9 Oct 2026
What
Tom Ashdown sends Hilary Routledge a first outreach that cites the new operations director for the eleven care homes and asks for a discovery call. discovery
Who
Tom Ashdown Tom Ashdown
When
This week by 9 Oct 2026
Why
Tom Ashdown should open a first conversation with Hilary Routledge, the untested CRM champion, using the news of a new operations director for eleven care homes to ask for a discovery call. No calls or emails are on record.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

The story

As at Fri 9 Oct 2026
Prospect

Prospect. Mallerstang Care has no contract, invoices or usage, and no calls or email threads are on record. Tom Ashdown is to open first contact with the CRM champion, Hilary Routledge, using the news of a new operations director for its eleven care homes.

Prospect: Mallerstang Care, a Carlisle care services organisation, has no tier, order form, proposal or invoices. Contracted ARR, invoiced run rate and the CRM figure are all £0, and the CRM stage is prospect.

There is no platform tenant or usage, and no calls or email threads are on record. Hilary Routledge, Head of Quality and Customer Experience, is the CRM champion and Jim Graham is Chief Executive, but neither has spoken with BG-Demo.

The one dated change is the 27 Aug 2024 news of a new operations director for its eleven care homes. No tickets or disputes exist. The main risk is that Hilary's champion role is untested.

Tom Ashdown is to send Hilary a first outreach citing that appointment and asking for a discovery call, due by 9 Oct 2026. Chloe Barnard is to find the operations director's name for a named introduction.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

ARR journey

No ARR history: no order forms or invoices for this organisation.

Accountingmade from

History by quarter

As at Fri 9 Oct 2026

Each earlier quarter in one AI digest of its calls, email threads, tickets and news, newest first; from 1 Jul 2026 the assessment reads every one of them itself.

  1. Q3 2024

    Q3 2024: new operations director named

    One read in the period: a news item of 27 Aug 2024 reporting that Mallerstang Care appointed a new operations director for its eleven care homes. Start date and planned changes were not stated.

    The analysis

    This period holds one read, a news item.

    News: on 27 Aug 2024 Mallerstang Care appointed a new operations director to lead its eleven care homes across Cumbria and the Borders. A spokesperson said the director brings experience of running care services across several sites.

    Assessment in the read: the read rates the item as neutral in importance and medium in significance. It sees a new senior contact worth an introduction, and a possible wish for a view across all eleven homes.

    Risk noted: a new leader may review existing suppliers and tools, which the item does not state.

    Open at the end: the start date of the appointment and any planned changes were not stated. The read suggests asking the existing customer contact for an introduction to the new operations director. The period holds no calls, emails or tickets, so the evidence does not show the customer's own view or any effect on the account.

    Made from 1 news item

    AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

Platform usage

No platform usage: this organisation has no tenant in product analytics.

Documents

No documents in the document store for this subject.

Documentsmade from

Open deals

No open deals.

Open tickets

No open tickets.

Helpdeskmade from

Activity

Contacts

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • AI record not written yet
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds
  • Columns, left to right: Source rows, Raw things, AI summaries, People, Organisation, Organisation AI, Narratives, Pages

Mallerstang Care's pages are written from 3 organisation-level AI texts (assessment / next steps), 1 period digest and 1 narrative-level AI text, which in turn draw on 1 AI summary of 1 raw thing (calls, tickets, emails, news), 1 usage read, 1 finance read, 2 people (2 with an AI write-up) and 1 staff (0 with an AI write-up), shown on 3 pages. 3 AI records in this trail are not written yet.

The trail as a list (block, record, entity, raw row)
Computedmade from
Sources AI · CRM · Web

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

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