What the paper says
Document roll-up
As at Fri 9 Oct 2026BG-Demo holds one document for Sheepscar Health: a final Growth tier security questionnaire from 18 Apr 2024. No order form is stored, so no contracted price, term or service levels can be confirmed.
Executed: no document for Sheepscar Health has a stored status of executed. The contracted price, term, billing and service levels cannot be confirmed from the documents held.
Open items: the only document is the security questionnaire, stored as final and dated 18 Apr 2024. Hannah Lowe, Solutions Engineer, prepared the answers for the Growth tier. It is an informational answer, not a contract, and carries no price.
Open items: the questionnaire left the detailed encryption position to follow in writing and penetration test scope pending the security lead. The documents held do not show either confirmation being sent.
Contradictions: none can be tested, because only one document is held. Its stated nightly refresh by 07:00 local time on business days and P1 first response of one business hour match the brief's standard Growth service levels.
Commitments: no live obligations can be drawn from executed paper. The questionnaire describes the Growth availability commitment with service credits for availability only, but it does not state a percentage and is not a contract.
Gaps: the roll-up covers the one document BG-Demo holds for this organisation. No order form, MSA or invoice is on file, so the evidence does not show the tier actually contracted, the price, the start or end dates, or who signed. The questionnaire dates from 2024 and may no longer match the current set-up. Single sign-on and SCIM were stated as Enterprise only, which is relevant if the customer later needs them.
Executed terms
As at Fri 9 Oct 2026- Service levels[]
Documents
Updated 9 Oct 26- presales
Folders and documents as a list
- Security (1)
- Security questionnaire answers, Growth tier issued · security questionnaire · 18 Apr 2024