What the paper says
Document roll-up
As at Fri 9 Oct 2026Yealmpton Accountants is on Starter at £22k a year under the order form signed 7 Sep 2026, running 23 Sep 2026 to 22 Sep 2027. Two old drafts are superseded. The P1 response wording differs between the MSA and the order forms.
Executed: The renewal order form signed 7 Sep 2026 governs now. It sets Starter at £22k a year with 0% discount, from 23 Sep 2026 to 22 Sep 2027, and replaces the order form signed 8 Sep 2025 at £20k a year.
Executed: The MSA, the DPA and the first order form were all signed 9 Sep 2024. That order form set £20k a year plus a £6,000 one-off implementation. The £22k renewal price matches the v2 Starter list.
Open items: Two drafts remain on file: proposal v1 of 31 Jul 2024, never issued, and the MSA v2 draft of 22 Aug 2024. Both match the signed figures, and the executed MSA of 9 Sep 2024 supersedes the draft.
Open items: The proposal of 5 Aug 2024 and the onboarding plan of 23 Sep 2024 are stored as final but are not contractual. The plan calls £20k annual recurring revenue, which is its own wording and not current.
Contradictions: The executed MSA gives P1 first response as 4 business hours. The 8 Sep 2025 and 7 Sep 2026 order forms say 4 hours, and the wording should be confirmed with the customer.
Contradictions: The executed MSA term ended 22 Sep 2025 and it has no renewal clause. The later order forms cite a master subscription agreement, and no such document is held.
Commitments: Under the 7 Sep 2026 order form, availability is 99.5% with a 5% credit of one month's fee for an availability breach. Billing is annually in advance on 30-day terms, and 15 users is a soft limit.
Commitments: The DPA binds BG-Demo to process personal data only on the customer's instructions and to return or delete it at the end. Its term follows the MSA, whose current basis is unclear.
Gaps: All nine documents were read. Neither renewal order form names the customer signatory, and no document sets connector go-live dates or a further renewal notice period.
Executed terms
As at Fri 9 Oct 2026- Billingannually in advance, 30-day payment termsSource: doc_246_009
- End2027-09-22Source: doc_246_009
- Price£22,000 a yearSource: doc_246_009
- Service levels["Availability 99.5%", "P1 first response 4 hours", "Service credit 5% of one month's fee for an availability breach"]Source: doc_246_009
- Start2026-09-23Source: doc_246_009
- Term months12Source: doc_246_009
Documents
Updated 9 Oct 26- commercial
- delivery
- presales
Folders and documents as a list
- Contracts (6)
- Draft Starter master services agreement draft · contract · 22 Aug 2024
- Signed Starter master services agreement executed · contract · 9 Sep 2024
- Signed data processing agreement executed · dpa · 9 Sep 2024
- Signed Starter order form executed · order form · 9 Sep 2024
- Executed Starter order form executed · order form · 8 Sep 2025
- Signed Starter renewal order form executed · order form · 7 Sep 2026
- Onboarding (1)
- Starter onboarding plan issued · onboarding plan · 23 Sep 2024
- Proposals (2)
- Draft Starter tier proposal draft · proposal · 31 Jul 2024
- Starter tier sales proposal issued · proposal · 5 Aug 2024
Contradictions
As at Fri 9 Oct 2026| Document | Against | What differs |
|---|---|---|
| Yealmpton Accountants - Master Services Agreement (signed) | Yealmpton Accountants - Order Form (signed) | The executed MSA states P1 first response of 4 business hours; the 7 Sep 2026 order form states 4 hours. |
| Yealmpton Accountants - Master Services Agreement (signed) | Yealmpton Accountants - Order Form (signed) | The executed MSA term ended 22 Sep 2025 with no renewal clause, while the 7 Sep 2026 order form sits under a master subscription agreement that is not held. |
| Yealmpton Accountants - Master Services Agreement (signed) | Yealmpton Accountants - Order Form (signed) | The executed MSA states P1 first response of 4 business hours; the 8 Sep 2025 order form states 4 hours. |