Whitlingham Wealth

All eight documents were read. The executed order form of 8 Nov 2024 sets Growth at £40k a year after a 10% discount, from 22 Nov 2024 to 21 Nov 2025. No document covers any later term, and the text of each executed copy shows blank signature lines.

Executed: The order form signed 8 Nov 2024 sets Growth at £44k less 10%, which is £40k a year, plus £12k implementation. Its term runs from 22 Nov 2024 to 21 Nov 2025.

The signed MSA and the signed Data Processing Agreement carry the same date. The MSA repeats the order form's price, term and service levels.

Open items: The executed copies signed 8 Nov 2024 supersede the first proposal draft of 27 Sep 2024 and the MSA v2 draft of 21 Oct 2024. The proposal of 2 Oct 2024 is stored as final but reads as an open offer, not a contract.

Contradictions: No document conflicts with another on price, service levels or dates. The MSA v2 draft matches the executed MSA on price, term and service levels.

The draft proposal of 27 Sep 2024 states £40k without calling it a discount. The 2 Oct 2024 proposal shows the same figure as £44k less 10%.

The onboarding plan of 27 Nov 2024 promises a nightly refresh by 07:00, which the order form does not cover with a credit. The plan also gives a Phase 1 start of 22 Nov 2024, which is earlier than the plan's own date.

Commitments: These come from the executed paper.

• Availability of 99.5% measured monthly, with a credit of 10% of one month's fee for an availability breach, from the order form.
• P1 first response within 1 business hour, from the order form.
• Billing annually in advance, with payment due 30 days from invoice, from the order form.
• Termination on 90 days' written notice at the end of any term, from the MSA.
• Encryption in transit and at rest, and subprocessors only with prior written consent, from the Data Processing Agreement.

Gaps: The executed term ended 21 Nov 2025. No document shows renewal paper, a renewal price or which term was live at 9 Oct 2026, so accounting or new paper must settle the current price.

The text of the executed MSA, order form and Data Processing Agreement shows blank signature lines. The customer signatory appears only as Authorised Signatory, so the filed PDFs should be checked for both signatures.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026