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Harcastle Environmental

Documents

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What the paper says

Document roll-up

As at Fri 9 Oct 2026

Five executed documents: the MSA and DPA, the 2025 order form that ended 10 Apr 2026, the Growth renewal at £44k per year to 10 Apr 2027, and a 20-user add-on at £8,000 a year. Four drafts are superseded. The two Teesside connectors have no executed order form.

Executed: the order form signed 17 Mar 2026 sets the Growth tier at £44k per year, with no discount and 40 users, from 11 Apr 2026 to 10 Apr 2027.

The order form signed 30 Jun 2026 adds two blocks of ten users from 1 Jul 2026. It sets £8,000 a year, with £6,225 invoiced for the term to 10 Apr 2027.

The MSA and the DPA, both signed 28 Mar 2025, still govern. The first order form, signed the same day at £40k net after a 10% first-term discount, ended 10 Apr 2026.

Open items: four drafts are superseded by executed copies. They are the proposal v1 of 12 Feb 2025, the MSA v2 of 10 Mar 2025, the renewal proposal v1 of 28 Jan 2026 and the expansion proposal v1 of 11 Jun 2026.

The Teesside integration plan of 5 May 2026 adds twenty users and two new connectors after Harcastle acquired Tolmere. No executed order form covers the two connectors.

Contradictions: there are three. In each case the executed order form prevails.

  • The 17 Aug 2026 QBR deck states £52k contracted annual recurring revenue and 60 licensed users. No executed document states £52k; the two order forms state £44k and £8,000 separately.
  • The Teesside integration plan expects two new connectors, but the 30 Jun 2026 order form adds users only.
  • The renewal proposal of 2 Feb 2026 and the expansion proposal of 16 Jun 2026 put the nightly refresh at 07:00 UK time. The executed order form says 07:00 customer local time.

Commitments: availability is 99.5% and P1 first response is 1 business hour. The nightly refresh completes by 07:00 customer local time, and the 10% service credit covers availability only, so a late refresh earns no credit.

Billing is annual in advance on 30-day terms. At the first renewal on or after 1 Jul 2026, the then-current list price applies to the Growth tier and to the added users.

The DPA keeps personal data in the United Kingdom unless the customer gives prior written agreement.

Gaps: all 22 documents were read. Every executed document names the customer signatory only as an authorised signatory.

The 17 Mar 2026 order form states no connector numbers. It sets no renewal notice period beyond a reference to the MSA.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

AImade from

Executed terms

As at Fri 9 Oct 2026
  • BillingAnnual, in advance; payment 30 days from the invoice dateSource: doc_152_015
  • End2027-04-10Source: doc_152_015
  • Price£44,000 per yearSource: doc_152_015
  • Service levels["Availability 99.5%", "P1 first response 1 business hour", "Nightly refresh complete by 07:00 customer local time on business days", "Service credit 10% of one month's fee per month availability is missed, availability only"]Source: doc_152_015
  • Start2026-04-11Source: doc_152_015
  • Term months12Source: doc_152_015
AImade from

Documents

Updated 9 Oct 26

22 documents in 7 folders; 4 drafts hang on their executed paper.

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Contradictions

As at Fri 9 Oct 2026
DocumentAgainstWhat differs
Harcastle Environmental - QBRHarcastle Environmental - Order Form (signed)The 17 Aug 2026 QBR deck states £52,000 contracted annual recurring revenue and 60 licensed users. The executed order forms state £44,000 and £8,000 separately, and none states £52,000.
Teesside integration planHarcastle Environmental - Order Form (signed)The 5 May 2026 Teesside integration plan expects twenty users and two new connectors. The executed 30 Jun 2026 order form adds users only.
Harcastle Environmental - Renewal ProposalHarcastle Environmental - Order Form (signed)The 2 Feb 2026 renewal proposal puts the nightly refresh at 07:00 UK time. The executed order form says 07:00 customer local time.
Harcastle Environmental - ProposalHarcastle Environmental - Order Form (signed)The 16 Jun 2026 expansion proposal puts the nightly refresh at 07:00 UK time. The executed order form says 07:00 customer local time.
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DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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